Service Advisor

autoskills-uk; Caerphilly; On-site; GBP 27,000 - 30,000; Full time

Job summary

A leading automotive service company in Caerphilly is seeking an experienced Service Advisor. The role involves writing repair orders, monitoring repairs, and upselling services. Ideal candidates should have solid communication skills, motor trade experience, and a technical background is a plus. This position offers Monday to Friday work with a salary of £27,000 to £30,000 per annum.

Qualifications

• Experience in the motor trade is essential.
• Previous technical or mechanical background is advantageous.
• Enthusiastic and hardworking individual.

Responsibilities

• Write orders for repair work.
• Monitor the repair process and keep customers informed.
• Upsell after-sales services.
• Schedule customer orders to ensure workshop productivity.

Skills

Excellent communication skills

Kerridge experience

Customer Service skills

Self-motivated

Team player

Technical / Mechanical background

Motor trade experience

Job description

Overview

SERVICE ADVISOR

Salary = £27.000 to £30.000 Per Annum

Monday to Friday (No Saturdays)

Week 1 = 7am to 3.30pm
Week 2 = 9.30am to 6pm

Location - Caerphilly

My client one of the leading Main Dealers is looking to expand their service department and requires an experienced Service Advisor for their Caerphilly Depot.

Responsibilities

• Writing orders for repair work
• Monitoring the repair process and keeping all customers informed.
• Up selling after sales services
• Ensuring workshop is working to 100% productivity by scheduling customer orders

Skills and Qualifications

• Excellent communication skills
• Kerridge experience hugely beneficial
• Second to none Customer Service skills
• Enthusiasm and is hard working
• Self-motivated and a team player
• Previous Technical / Mechanical background would be a clear advantage
• Motor trade experience is essential