Senior Waiter/ Waitress

The Delaunye; City of Westminster; On-site; GBP 10,000 - 40,000; Full time

Job summary

A prominent café restaurant in the heart of London seeks a full-time Senior Waiter. In this role, you will collaborate across departments and provide exceptional service to enhance guest experiences. The position offers competitive hourly pay between £16.21 and £18, along with generous staff discounts and various training opportunities. Join a diverse team that promotes from within and values every member, ensuring the warmest dining experiences for our guests.

Benefits

Generous discounts on food and drinks

Team-led incentive program

Enhanced maternity and paternity leave

Mental health counselling and legal advice

Access to earned wages via Wagestream

Qualifications

• No prior experience is required for the role.
• Full-time position with flexible hours.
• Ability to provide excellent customer service.

Responsibilities

• Collaborate with all departments during restaurant operations.
• Provide knowledgeable responses to guest inquiries.
• Deliver personalized service to enhance customer loyalty.

Job description

Inspired by the grand cafés of Mittel Europe, The Delaunay is an all‑day café restaurant located near Covent Garden. As part of the Wolseley Hospitality Group, we create places where people feel they belong.

Why work with us as a Senior Waiter?

• Enjoy a generous discount across our restaurants on food and drinks.
• Rewarding Excellence – a team‑led incentive, earning up to £100 in high‑street vouchers.
• Enhanced maternity and paternity leave to support working families.
• Group‑wide access to mental health counselling, legal and financial advice.
• Advance access to earned wages via Wagestream.
• A unique and varied training calendar including supplier trips, masterclasses and visits.

Visit our career page for a detailed list of our benefits.

We promote from within, empowering individuals from all backgrounds to become the leaders of tomorrow. Our diverse team reflects the inclusive culture.

The role of a Senior Waiter

• Be instrumental in all restaurant operations from breakfast to dinner, collaborating with all departments.
• Capture and shape guests' needs, offering knowledgeable responses – be proud to serve what we’re proud to create.
• Foster customer loyalty with attentive, personalised service for the warmest experience and highest standards – you are our greatest asset.

The Wolseley Hospitality Group portfolio of restaurants comprises The Wolseley on Piccadilly, The Delaunay in Aldwych, Brasserie Zédel in Soho, Colbert in Chelsea, Fischer’s in Marylebone, Soutine in St John’s Wood, Bellanger in Islington, Manzi’s in Soho and The Wolseley City in Monument.

Experience: Not required
Employment: Full‑time
Salary: £16.21 – £18 hourly

About The Delaunay:
Inspired by the grand cafés of Mittel Europe, The Delaunay is an all‑day café restaurant located near Covent Garden in the heart of theatreland. The Delaunay also has The Delaunay Counter adjacent to the restaurant, an informal cafe bar.