Senior Training & Competency Manager

Heathrow Airport; Hatton CP; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A leading UK airport is seeking a Senior T&C Manager to drive technical excellence and oversee training frameworks. You'll lead a high-performing team, manage apprenticeship and graduate programs, and ensure regulatory compliance in an innovative environment. The role allows for hybrid work while being based in the UK. Competitive salary and benefits offered.

Benefits

Competitive salaries

Performance bonuses

Private health insurance

Extensive learning and development opportunities

Qualifications

• Experience in training and competency management within a technical environment.
• Strong leadership, coaching, and mentoring skills.
• Familiarity with digital learning platforms and CMS tools.

Responsibilities

• Define and deliver a long-term vision for training and competency across Engineering & Baggage.
• Lead and develop the T&C team, fostering a culture of innovation.
• Oversee apprenticeship and graduate schemes aligned with professional accreditation bodies.

Skills

Leadership

Coaching

Regulatory compliance

Budget management

Digital learning platforms

Education

Level 3+ in Engineering, L&D or related field

Level 4 IQA

Job description

Job Category: People

Job Description: Are you ready to shape the future of engineering talent at Heathrow? We're looking for a strategic leader to head up our Training & Competency (T&C) function within Engineering & Baggage. This is a pivotal role, responsible for driving technical excellence, regulatory compliance, and inclusive development pathways across our workforce.

As Senior T&C Manager, you'll lead a high-performing team, oversee award-winning apprenticeship and graduate programmes, and ensure our competency frameworks are future-ready. You'll collaborate across the business, manage resources effectively, and provide assurance to senior leadership on the impact of our training and competency systems.

Responsibilities:

1. Defining and delivering a long-term vision for training and competency across Engineering & Baggage.
2. Leading and developing the T&C team, fostering a culture of innovation and continuous improvement.
3. Overseeing apprenticeship and graduate schemes aligned with professional accreditation bodies.
4. Managing budgets, leveraging the Apprenticeship Levy, and ensuring value for money.
5. Driving digital enablement and internal verification processes.
6. Proven experience in training and competency management within a technical environment.
7. Strong leadership, coaching, and mentoring skills.
8. Expertise in regulatory compliance, competency-based frameworks, and professional registration.
9. Budget and resource management experience.
10. Familiarity with digital learning platforms and CMS tools.

Desirable Qualifications:

1. Level 3+ in Engineering, L&D or related field.
2. Level 4 IQA, Train the Trainer (AET), Assessor (ACWE), and Safeguarding qualifications.

About Us: There's something special about working at the world's most iconic airport. Heathrow offers a vibrant environment full of opportunities, diverse cultures, and a chance to be part of a global team committed to sustainability and innovation.

Our Rewards: We offer competitive salaries, performance bonuses, generous leave, market-leading pensions, private health insurance, wellbeing tools, and extensive learning and development opportunities.

Working Location: Our hybrid approach allows for some remote work, with the need to be based in the UK within a commutable distance to Heathrow.

Sustainable Travel to Work: Heathrow promotes accessible and sustainable travel options.

Equal Opportunities: We encourage applications from all, championing diversity and inclusivity through our networks and policies.

About the Team: Join a complex, innovative operation managing assets worth £14bn, with opportunities across various disciplines to develop your skills and career.