Senior Support Worker - Childrens Residential

Major Healthcare Ashford; Melksham; On-site; GBP 26,000 - 31,000; Full time

Job summary

A leading children's care provider in Melksham is looking for a Senior Support Worker to provide essential support and guidance to young people in a residential setting. This role involves managing the home in the absence of senior staff, ensuring high care standards, and leading a dedicated team. A strong background in childcare and safeguarding practices is required. The position offers a competitive salary with attractive benefits including a Christmas bonus and extensive training opportunities.

Benefits

Christmas bonus

Blue Light Card

Financial wellbeing service

Comprehensive induction programme

Employee assistance programme

Qualifications

• Experience working in a children's residential setting is essential.
• Strong leadership skills to manage and guide colleagues.
• A commitment to safeguarding and promoting welfare of children.

Responsibilities

• Support young people in various daily life aspects.
• Manage the home effectively in the absence of management.
• Conduct supervisions for staff members.

Skills

Childcare experience

Leadership

Safeguarding knowledge

Communication skills

Job description

Overview

Senior Support Worker - Children’s Residential Home, Melksham, Wiltshire

Permanent • £30,992 PA + Benefits • 40 Hours per week

About the role: As a Senior Residential Support Worker, you will support young people in the many different aspects of daily life within our homes including:

• Helping young people continue with hobbies, social activities, and friendships, and learn new skills.
• Supporting young people to reach their potential and experience new opportunities.
• Conducting Supervisions for staff members.
• Manage the home effectively in the absence of the Deputy or Manager.
• Effectively lead shifts, direct and support colleagues.
• Manage health and safety processes in the home including the implementation and monitoring of risk assessments.
• Support the induction of colleagues into the home.
• Be responsible for safeguarding and actively promoting the welfare of children and young people.

Benefits

• Real Living Wage employer
• Competitive pay rates
• Christmas bonus
• Blue Light Card
• Colleague referral scheme with cash rewards - earn up to £2500 per referral
• Financial wellbeing service
• Life Assurance
• Tastecard – dining, cinema, and attraction savings
• Progression opportunities through Education Academy and ongoing training
• Comprehensive induction programme with face-to-face training, online modules, shadowing, and local induction
• Face-to-face therapeutic training and support via SHINE programme
• Access to free online courses for colleagues
• Employee assistance programme – free, confidential support
• Community and wellbeing – support for your wellbeing
• Supportive management and senior leaders
• High quality CPD opportunities
• Free eye checks

Purpose of the post

To provide advice, guidance, nurture, and support to young people and be responsible for the day-to-day care. To act as an appropriate role model and to support young people to achieve their optimum potential. To support, supervise and inspire colleagues to enable them to fulfil their job descriptions.

Equal Opportunities

All young people are equally entitled to have their needs met in a fair and balanced way. To be responsible for promoting equal opportunities for all and for challenging any behaviour or practice which discriminates against any young person or colleague on the grounds of race, religion, disability, age, gender, sexual orientation or any other perceived difference.

Accountable to

Registered Manager and the Responsible Individual.

Main duties

• Professional Child Care Practice: provide a nurturing, therapeutic environment to help young people progress.
• Inspiring culture with high expectations to enable young people and colleagues to reach their potential.
• Manage the home in the absence of the Deputy or Manager; lead shifts and supervise colleagues.
• Supervise colleagues and manage performance to ensure high-quality service delivery.
• Monitor and control expenditures in line with financial procedures.
• Support induction of new colleagues; safeguard and promote welfare of children and young people.
• Monitor for signs of distress or abuse and ensure safeguarding is active.
• Contribute to development through healthy lifestyle and stimulating activities; model consistent and caring relationships.
• Maintain consistent boundaries to create safety; build positive relationships with children and colleagues.
• Collaborate with professionals (e.g., schools, social workers) and support integration into social activities and education where appropriate.
• Use reactive strategies to support behaviour; assist in care planning and reviews; work with therapeutic colleagues for integrated care.
• Work with prospective carers to support successful family integration when placed.
• Participate in team meetings, supervision, and feedback; report concerns (whistleblowing) per procedures.
• Adhere to all policies and procedures; maintain high standards in home management, health and safety, and overall care.
• Attend training to develop skills and experience; keep up-to-date with good practice.

Note: Please be aware that we are unable to accept applications from candidates who require sponsorship due to client requirements.