Senior Records Analyst

Care Quality Commission; Remote; GBP 34,000 - 41,000; Full time

Job summary

A leading health and social care regulator is seeking a Senior Records Analyst to manage and protect vital records across multiple systems, ensuring adherence to compliance standards. Key responsibilities include providing expert guidance, overseeing records lifecycle processes, and supporting projects that integrate records management into new systems. Ideal candidates will have experience in records management services and strong organisational skills in a digital environment, making this role crucial to the organisation's mission in the UK.

Benefits

Annual leave starting at 27 days per year

Training and development opportunities

Wellbeing initiatives, such as gym discounts

NHS pension scheme with employer contribution

Discount schemes and reward vouchers

Qualifications

• Experience in managing records according to compliance standards.
• Ability to embed records management into new systems.
• Expertise in managing records lifecycle effectively.

Responsibilities

• Deliver expert guidance on managing records.
• Oversee retention and destruction processes for compliance.
• Work with project teams to integrate records management.

Skills

Experience delivering records management services and/or compliance.

Ability to translate technical or legislative requirements into clear guidance.

Strong organisational skills in managing multiple projects.

IT skills - experience in administering a system.

Experience applying records management theory in practice.

Education

Relevant degree or equivalent experience.

Tools

Microsoft 365

Job description

GradeC: £34,890 (National Framework) or £40,746 (London Framework – if you are London office based or home based and live within the boundary of the M25) – There is also an additional home working allowance of £600 per annum for those working from home.
Contracted Hours: Full-time 37 hours per week or Part-time minimum 22 hours per week. Job-share will be considered.
Contract Type: Fixed term/secondment opportunity until 30 June 2027
Closing date: Thursday 22 January 2026 at 11.59pm

This role is NOT open to applications from those who will require sponsorship under the points-based system. Should you apply for this role and be found to require sponsorship, your application will be rejected, and any provisional offer of employment withdrawn.

Make a difference

Every role at CQC contributes to our mission. If you’re looking for a new role in Information and Records Management that gives a true sense of meaning and purpose, then you’ve found it! As a Senior Records Analyst, you’ll help us manage and protect vital records across our systems including Microsoft 365, legacy systems, and paper, supporting teams to work smarter and meet compliance standards.

Picture this

Imagine being part of an expert knowledge and information management team, ensuring our information and records are managed well and work for us.

• As a Senior Records Analyst in Central Data and Information Office, you might get the chance to lead improvements to our corporate records plan, making sure records are being reviewed and disposed of in line with our retention schedule.
• As a Senior Records Analyst in Central Data and Information Office you might get the chance to support high-impact projects that integrate new business processes and digital solutions into our records management framework.

The role

You’ll play an important part in delivering our mission. In this role, you’ll:

• Provide expert guidance: Deliver advice and support on managing records well and in line with policy.
• Manage records lifecycle: Oversee retention and destruction processes to ensure compliance with UK GDPR and information legislation.
• Support business change: Work with project teams and stakeholders to embed records management into new systems and processes.

Show us

We will be looking for specific skills, knowledge and experience in your application form:

• Experience delivering records management services and/or compliance.
• Experience delivering records management services and/or compliance.
• Ability to translate technical or legislative requirements into clear, practical guidance for colleagues.
• Strong organisational skills with experience managing multiple projects and priorities in a digital environment.
• IT skills – tell us about when you have administered a system.
• Experience of applying records management theory in practice – tell us how you’ve used your knowledge to ensure records are managed effectively.

Next steps

If you apply, you’ll need to create a profile and complete an online application form. Your application will be completely anonymous. Please see our information for applicants for more details on the process. We contact every applicant to let them know the outcome of their application, so you will hear from us whether or not you are shortlisted. You can read the full details of the role in the Job Description. If you’d like an informal chat about the role contact – Sarah Phillips - Knowledge & Information Management (KIM) Manager; [e-mail]. For general enquiries, please email [e-mail].

The Benefits

We offer a wide range of benefits, including:

• Annual leave starting at 27 days per year, rising to 32.5 days with service, plus bank holidays (usually 8 days per year).
• Training and development opportunities.
• Wellbeing initiatives, such as gym discounts and meditation.
• NHS pension scheme, with around 14% employer contribution.
• Discount schemes (including eligibility for a Blue Light card, at a cost of £4.99 and valid for 2 years), reward vouchers, car leasing and more!

Please see our benefits page for the full list.

Equity for all

We know job descriptions can feel intimidating. Research shows they can cause some people to doubt whether they’re a good fit. This happens more often to people from underrepresented groups (e.g. ethnic minority backgrounds). If this role interests you, we encourage you to apply. Your unique perspective, skills, and experience could be exactly what we need.

We want every candidate to feel supported and able to do their best. If you need adjustments to our process, we’ll work with you to remove any barriers. Visit our accessibility page for more on this. If you’d like to chat, please contact [e-mail].

Please note, if you have previously informed us of adjustments you need for interview or within your role these are not carried over and must be discussed for each individual application you make.

We promote a workplace where fairness, respect and inclusion are a priority. Diverse teams make our work better, help us deliver our mission and make our culture stronger. See our ED&I page for more about this.

We welcome applications from everyone, and colleagues can find support and community among our many employee networks. This includes people of any:

• Age
• Sex
• Gender identity or expression
• Sexual orientation
• Religion or belief
• Ethnicity
• Disability

Values and vision

We are guided by our core values, which shape our work and our culture.

Excellence: being a high-performing organisation.

Caring: treating everyone with dignity and respect.

Integrity: doing the right thing.

Teamwork: learning from each other to be the best we can.

We are a disability confident employer and a carer confident employer.

A Note on AI

AI tools can be great for research and refining ideas, but we want to learn about you. If you use AI or Chatbots to help you with your application, keep these points in mind:

• AI can support research, structuring and refining your writing, but your application must reflect your real skills and experience.
• Spell-checking and condensing word counts are great ways to use AI effectively.
• Do not copy and paste AI generated answers. These will not help you stand out; remember we want to hear about your skills and experience.
• Providing false and insincere examples goes against our core values of honesty and integrity and may lead to your application being withdrawn or termination of your employment.