Senior Receptionist/ Head Host

The Ivy Collection; City Of London; On-site; GBP 10,000 - 40,000; Full time

Job summary

A popular restaurant brand in London is seeking an experienced Senior Receptionist to join their team. You will be responsible for delivering an exceptional dining experience through outstanding customer service and menu recommendations. The ideal candidate is positive, experienced, and fluent in English, eager to work in a supportive environment with opportunities for career development.

Benefits

50% staff discount

Career Development and Training

Extra holiday allowance

Birthday day off

Discounts on Gym Membership

Qualifications

• Experience in a similar role required.
• Fluent in English at an advanced level.

Responsibilities

• Provide friendly and professional service to guests.
• Share knowledge and recommendations of the menu.

Skills

Customer service

Team player

Communication skills

Job description

Hidden behind the signature harlequin stained-glass windows lies an iconic restaurant with a history of over 100 years and an enviable reputation for fine-dining excellence. We are searching for a confident Senior Receptionist to join a dynamic and supportive team in one of the UK’s most-loved restaurant brands.

Benefits & Rewards include:

• 50% staff discount for you and up to 3 friends when you dine in our restaurants
• Celebrate career anniversaries, with a gift voucher to dine in our restaurants
• 'Refer a Friend' bonuses
• Career Development and Training, including Apprenticeships
• Free food and drinks to the same standard that we serve our guests when you are working
• Extra holiday allowance for length of service, up to 5 extra days after 5 years
• You can take your Birthday as a day off - Guaranteed
• Cycle to Work Scheme
• Discounts on Gym Membership and access to discounts on 100s of retailers, health, entertainment, travel & more

As a Senior Receptionist, you will provide a quick, friendly, and professional service at all times. You will confidently share your knowledge and recommendations of the menu to our guests and ensure they have the very best Ivy experience when they visit us.

About you: You are positive and responsive to our guest’s needs and exceed expectations when it comes to service delivery. You are a team player who delights in being professional and well-mannered with both guests and team members.

About us: We know how to have a good time – we love what we do. The key ingredient to our success is our dedicated, talented people – and we love nothing more than to help them to flourish in a supportive environment where they are respected and valued. We encourage individuality and celebrate the diversity of our people.

Experience: Required
Languages: English – Advanced
Employment: Full-time

The Ivy Kensington brasserie offers relaxed, sophisticated all day dining.