Senior Operational Delivery Leader - Systems & Compliance

Red Snapper Recruitment Limited; City Of London; Hybrid; GBP 47,000 - 55,000; Full time

Job summary

A leading charity recruitment agency is seeking a Head of Organisational Delivery in London. This senior role involves overseeing organisational performance and service delivery while managing key staff and improving operational systems. The ideal candidate should have a strong background in organisational operations and contract management, possess excellent communication skills, and be solutions-focused. This position offers opportunity to make measurable impact on charity operations through strategic oversight and team collaboration. Hybrid working considered after initial months.

Qualifications

• Strong background in organisational operations or contract delivery management.
• Experience managing or supporting senior staff.
• Confident managing organisational reporting cycles and deadlines.

Responsibilities

• Provide oversight across service delivery and organisational performance.
• Line manage the Services Manager and support service delivery.
• Lead on KPIs, milestones, reporting cycles, and risk management.
• Manage organisational systems and operational frameworks.

Skills

Organisational operations management

Contract management

Excellent communication skills

Financial awareness

Project management

Job description

A leading charity recruitment agency is seeking a Head of Organisational Delivery in London. This senior role involves overseeing organisational performance and service delivery while managing key staff and improving operational systems. The ideal candidate should have a strong background in organisational operations and contract management, possess excellent communication skills, and be solutions-focused. This position offers opportunity to make measurable impact on charity operations through strategic oversight and team collaboration. Hybrid working considered after initial months.