Senior Facilities/Operations Manager

Tiger Recruitment; London; On-site; GBP 70,000 - 90,000; Full time

Job summary

A leading professional services firm in London is looking for a Senior Facilities/Operations Manager to oversee office operations and services. You will manage vendor relationships, optimize office space, and drive improvements across teams. The ideal candidate has 10+ years in a senior operational role and is a confident communicator with strong leadership skills. This role offers a salary of £70-90k and requires working in the office five days a week.

Qualifications

• Proven operational experience in a large organization is required.
• Ability to present ideas to senior directors is necessary.
• Experience with project management is a plus.

Responsibilities

• Manage workplace operations, including vendor relationships and budgets.
• Monitor and optimize office space and services.
• Drive continuous improvements across London and Europe.

Skills

10+ years’ experience in senior operational role

Senior manager or director level experience

Confident communicator

Leadership in busy settings

Data analysis skills

Education

Degree educated

Job description

Role

Senior Facilities/Operations Manager — My client are seeking a dynamic and experienced Operations Manager to oversee the operational running of their head office in London. It is a fast-paced professional services company. This newly created role reports directly to the Operations Director and will have strategic oversight across the London and Europe offices.

Salary: £70-90k DOE
Location: West End, London
Working Hours: 5 days in the office, 8.30am - 5.30pm
Years of experience: 10+ years

Role overview

• Manage and lead the operations for a large professional services firm who are driving for a top workplace experience.
• Oversee vendors and contracts, ensuring service quality and budget adherence.
• Manage a team of 3, ensuring everyone is aware of their duties, and work closely with Senior Management and the Operations Director.
• Balance strategic and hands-on management across both hard and soft facilities.

Key responsibilities

• Manage workplace operations - including hard and soft facilities services, vendor relationships, reception desks, internal events and budgets.
• Monitor and optimise office space and services.
• Project management.
• Maintain a strong onsite presence and be approachable.
• Present ideas and solutions confidently and clearly to senior directors and stakeholders.
• Drive continuous improvements across London and Europe - working with operations teams in other offices.

Skills and experience

• 10+ years’ experience within a senior operational role, within a large organisation.
• Senior manager or director level experience, ideally managing multiple large office environments.
• Confident and clear communicator with the ability to present concisely and professionally, while maintaining a friendly, approachable office presence in a fun team environment.
• Confident, career-driven leader who thrives in a busy setting.
• Happy with data analysis and ideally degree educated.

REF: AD96157

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