Senior ERP Support Analyst – Dynamics AX, O2C/P2P, Hybrid

Boston Consulting Group; Wigan; Hybrid; GBP 35,000 - 50,000; Full time

Job summary

A top consulting firm in Wigan is seeking a skilled ERP Support Analyst to work in a hybrid model. The ideal candidate will have strong experience with Dynamics AX 2012 and end-to-end knowledge of Order to Cash (O2C) and Procure to Pay (P2P) processes. The role involves supporting ERP systems across Finance and Supply Chain processes, providing clear documentation, and collaborating with stakeholders to drive IT-enabled improvements. Competitive benefits include a quarterly bonus scheme and opportunities for progression.

Benefits

Bonus scheme paid quarterly

Autonomous and inclusive working environment

Opportunities for progression

Enhanced employer pension contributions

Health cash plan for essential healthcare

Access to a wellbeing app

Long service recognition every 5 years

Life assurance up to 4x pay

Free onsite parking

25 holidays + 8 bank holidays

Qualifications

• Proven experience with Dynamics AX 2012 in Finance, Procurement, Logistics, and Manufacturing.
• Strong understanding of O2C and P2P processes.
• Ability to influence stakeholders confidently.

Responsibilities

• Gather and document business requirements with stakeholders.
• Support Dynamics AX 2012 and related systems.
• Lead workshops and conduct user acceptance testing (UAT).
• Manage IT governance and supplier relationships.
• Resolve incidents within SLA, including out-of-hours support.
• Collaborate with UK and global teams.

Skills

Dynamics AX 2012 expertise

Order to Cash (O2C) process knowledge

Procure to Pay (P2P) process knowledge

Stakeholder management

Excellent communication skills

ERP configuration experience

Ability to work independently

Tools

Power BI

Job description

A top consulting firm in Wigan is seeking a skilled ERP Support Analyst to work in a hybrid model. The ideal candidate will have strong experience with Dynamics AX 2012 and end-to-end knowledge of Order to Cash (O2C) and Procure to Pay (P2P) processes. The role involves supporting ERP systems across Finance and Supply Chain processes, providing clear documentation, and collaborating with stakeholders to drive IT-enabled improvements. Competitive benefits include a quarterly bonus scheme and opportunities for progression.