Senior / Enterprise Account Director

Sampl; Brighton; Hybrid; GBP 60,000 - 90,000; Full time

Job summary

A leading product sampling firm is seeking a Senior / Enterprise Account Director to manage a top-tier enterprise account. This crucial role involves leading strategy and stakeholder relationships to ensure long-term growth and retention. The ideal candidate will have over 10 years of account management experience, particularly within FMCG or similar industries. The position offers hybrid working from Brighton and includes a competitive salary, performance bonuses, and numerous benefits, including EMI share options and private healthcare.

Benefits

Competitive base salary plus performance bonus

EMI share options

Flexible hybrid working

Pension scheme

Private healthcare & wellbeing benefits

Generous holiday allowance

Opportunities for international exposure

Qualifications

• 10+ years in account management, growing large enterprise clients.
• Experience in FMCG, beauty, or pet brands.
• Skilled at managing complex organizations.

Responsibilities

• Lead ownership of a top-tier enterprise account.
• Navigate complex enterprise negotiations.
• Set standards for enterprise account management.

Skills

Account management

Commercial strategy

Stakeholder management

Communication

FMCG experience

Tools

Salesforce

Job description

Full-time, permanent | Monday-Friday, 8.30am-5.00pm

Brighton (Hybrid or Remote)

Salary: Competitive (+ bonus, share options & benefits)

About Sampl

Sampl is on a mission to digitise the product sampling industry, helping the world's leading FMCG, beauty and consumer brands run high-performance product trials through targeted in-home sampling and cashback campaigns. Trusted by 250+ global brands across 35 countries – including Estée Lauder, Colgate-Palmolive, Mondelez, Mars and Kao – our platform delivers precise targeting, measurable outcomes and clear insight into how sampling drives customer behaviour, from real-time data and reviews to in-store sales attribution. Operating across the UK, Europe and the US, and powered by award-winning technology including SamplPay, our cashback engine, we're one of the fastest-growing companies in the UK and are scaling into new markets, categories and retail partnerships as we enter our next phase of global growth.

Requirements

The Role

We're looking for a Senior / Enterprise Account Director to take full ownership of one of Sampl's most important enterprise accounts.

You will act as the senior commercial partner to the client. You will lead strategy, planning and senior stakeholder relationships across brands, markets and buying centres. You will be accountable for growth, retention and expansion within the account, and for ensuring Sampl operates as a trusted, long-term strategic partner rather than a tactical supplier.

You will set the bar for how enterprise accounts should be run and will work closely with sales, campaign teams and leadership to shape best practices…

Why This Role Matters

Over the last years, Sampl has significantly grown one of its largest enterprise accounts, culminating in a newly signed multi-million dollar contract. The scale, complexity and opportunity within this relationship now require a dedicated senior operator with deep enterprise experience. This role exists to ensure we fully realise the long-term value of that account.

We need someone who has done this before. Someone comfortable operating inside large, matrixed organisations, navigating multiple buying centres, and turning a single enterprise logo into a durable, multi-year growth plan.

What You'll Own

Enterprise Account Ownership

• Full ownership of a top-tier enterprise account, including retention, growth and long-term account health
• Senior stakeholder relationships across marketing, brand, innovation and commercial teams
• Clear account planning across brands, regions and buying centres
• A personal revenue target tied to expansion and long-term value creation

Strategic Planning & Discovery

• Lead senior-level discovery to uncover real business objectives, constraints and opportunities
• Translate client goals into clear, prioritised account strategies
• Shape annual plans, QBRs and PCAs that drive confidence, re-book and expansion
• Act as the strategic bridge between the client and Sampl's sales, product and campaign teams

Commercial Leadership & Execution

• Navigate complex enterprise negotiations with confidence and clarity
• Balance short-term campaign needs with long-term commercial outcomes
• Ensure accurate forecasting, clean CRM hygiene and clear visibility of risks and opportunities
• Bring a consultative, value-led approach to commercial conversations

Internal Influence & Standards

• Set the standard for what "great" enterprise account management looks like at Sampl
• Share insight, patterns and learning from the account with the wider AM and sales teams
• Contribute to the evolution of account planning, QBR and PCA frameworks through practical use
• Act as a trusted internal voice of the customer

About You

Must-Have

• 10+ years in account management, growing and retaining large enterprise clients
• Experience with FMCG, beauty or pet brands, within agency, SaaS, or consultative marketing
• Skilled at managing complex, multi-stakeholder organisations (CMO, VP Marketing, etc.)
• Comfortable operating across multiple brands, regions, and buying centres
• Experienced in structured discovery with senior stakeholders and translating into commercial strategy
• Strong commercial judgment balancing client objectives and long-term account value
• High operational discipline, including forecasting, planning and CRM hygiene (Salesforce preferred)
• Excellent communication and ability to simplify complexity for clients and internal teams
• Background in consultative or solution-led selling, navigating procurement and enterprise buying processes
• Familiarity with sampling, retail media, or performance-led marketing channels
• Experience shaping QBRs, PCAs or long-term account planning narratives

Nice-to-Have

• Fluency in a European language
• Willingness to travel
• Passion for dogs or cats
• Experience managing teams or mentoring colleagues

Why Join Sampl?

• Own and grow one of Sampl's flagship enterprise accounts
• Shape standards for enterprise account management across the organisation
• Influence how Sampl expands across brands, markets, and buying centres
• Clear path into wider enterprise leadership and strategic commercial roles
• Work closely with global brands at scale in a collaborative, innovative environment

Benefits

• Competitive base salary plus performance bonus tied to account
• EMI share options
• Flexible hybrid working (2+ days per week in Brighton)
• Pension scheme
• Private healthcare & wellbeing benefits
• Generous holiday allowance, including year-end shutdown
• Opportunities for international exposure
• Bright, modern office and supportive, inclusive team culture

Sampl encourages applications from candidates from diverse and underrepresented backgrounds.