Senior Design Strategist

Philips; Cambridge; On-site; GBP 102,000 - 164,000; Full time

Job summary

A leading health technology company in Cambridge is seeking an experienced Senior Design Strategist to drive innovation in patient monitoring solutions. You will leverage your expertise in user-centered design and systems thinking to enhance patient and caregiver experiences. The ideal candidate has over 8 years of experience in healthcare design and a passion for improving operational outcomes. This role requires full-time office presence at least 3 days a week.

Benefits

Generous PTO

401k with up to 7% match

Education reimbursement

Qualifications

• 8+ years of experience in product/service design or healthcare program management.
• Deep knowledge of hospital operations, patient monitoring, clinical informatics, or patient safety.
• Demonstrated mastery of system design principles.
• Proven results leading customer-centric programs with a passion for sustainable solutions.

Responsibilities

• Design and advance customer-facing recommendations that improve outcomes.
• Champion collaboration with cross-functional teams.
• Lead co-creation and participatory design activities.
• Advocate for human-centered methods to deliver better outcomes.

Skills

User-centered design

Systems thinking

Human-centered design

Stakeholder facilitation

Education

Bachelor's or Master's degree

Job description

Overview

Senior Design Strategist, Patient Monitoring. Join a mission-driven team leading the transformation of healthcare by empowering care teams to unlock the full potential of patient monitoring solutions—driving safer, higher-quality, and more sustainable care for patients everywhere. In this role, you'll combine strategy, systems thinking, and human-centered design to create scalable best practices, optimized workflows, and customer-centric frameworks and tools that improve patient and caregiver experiences, increase efficiency, and reduce the cost of care.

• Design, validate, and continuously advance customer-facing recommendations and best practices that drive tangible improvements in clinical and operational outcomes.
• Champion seamless collaboration with cross-functional teams—including engineering, product, sales, operations, and delivery—to create an exceptional customer experience.
• Lead co-creation and participatory design activities that spark collaboration and inspire breakthrough innovation.
• Guide teams through complexity, advocating for human-centered methods to navigate both organizational and customer challenges to deliver better outcomes.

Qualifications

• Bachelor's or Master's degree in user-centered design, design management, healthcare (Master's preferred).
• 8+ years of experience in product/service design or healthcare program management, including deep knowledge of hospital operations, patient monitoring, clinical informatics, or patient safety.
• Demonstrated mastery of system design principles, service design, stakeholder facilitation, cross-disciplinary leadership.
• Leverage quantitative and qualitative data to inform design decisions, guide continuous optimization, and measure the impact of solutions.
• Proven results leading customer-centric programs with a passion for creating sustainable solutions to complex problems.

Minimum Requirements

You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation.

How we work together

We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company's facilities. Field roles are most effectively done outside of the company's main facilities, generally at the customers' or suppliers' locations. This is an office role.

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.

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Philips Transparency Details

The pay range for this position in Cambridge, MA is $139,400 to $223,000. The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity. In addition, other compensation, such as an annual incentive bonus, sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found.

At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case.

Additional Information

US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future. Company relocation benefits will not be provided for this position. For this position, you must reside in or within commuting distance to Cambridge, MA.

#LI-PH1#Connected Care

This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration.

Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace. Philips