Senior Clinical Support Worker

Wirral University Hospital NHS Foundation Trust; Birkenhead; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading healthcare provider in the UK is looking for a Senior Clinical Support Worker to provide care for children with complex health needs. The role includes assisting nursing staff, maintaining safety standards, and communicating effectively with families and other professionals. Candidates should have NVQ Level 3 or equivalent experience, excellent communication skills, and the ability to work under pressure. This position offers a supportive working environment and the chance to make a significant impact in patients' lives.

Qualifications

• Understanding when to seek support and advice.
• Experience working in a clinical environment.

Responsibilities

• Assist in the delivery of planned nursing care for a child.
• Maintain confidentiality and ensure safety practices.
• Record and provide feedback of patient information.

Skills

Proven problem solving skills

Excellent communication skills

Ability to perform under pressure

Polite, Friendly, Approachable

Education

NVQ Level 3 in a related subject

Care Certificate or completion of Care Certificate in post

Job description

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

To discover why you should consider applying for a role at Wirral University Teaching Hospital NHS Foundation Trust, please watch our video and hear directly from our staff about what it's truly like to work at WUTH and its surrounding areas: https://youtu.be/Z5oMaNXprn8

Job overview

To work alongside nursing/medical staff and family members to competently provide agreed clinical skills and individualised care for a child with complex health needs within the home, school and hospital environments, liaising with other professionals as necessary. To accurately record, collate, monitor and provide feedback of patient information to the Team Leader and/or Care Manager, initiating actions as necessary.

Main duties of the job

• At the direction of the senior member of staff assist in the delivery of planned nursing care for a child.
• Ensure nursing practices are maintained with the Trust's policies, procedures and clinical guidelines for self and others. To apply them to the community environment.
• Maintain confidentiality, integrity and sensitivity to the individual needs of the child/family.
• Pay full regard to Health and Safety practices which include hand hygiene. This must also include mandatory annual attendance to CPR, fire lecture, manual handling and child protection awareness

Working for our organisation

All new colleagues can expect to receive a warm and friendly Wirral welcome from the very first time they make contact with us. We are described as "competent and caring staff" by our patients.

Wirral University Teaching Hospital NHS Foundation Trust is situated on The Wirral peninsula which has a stunning coastline and beautiful countryside surroundings, with great activities for its residents.

We are one of the largest and busiest acute Trusts in the North West of England, comprising of the Wirral's only Emergency Department. We provide a high quality range of acute care services and employ over 6,000 staff, who serve a population of approximately 400,000 people across Wirral, Ellesmere Port, Neston, North Wales and the wider North West footprint.

We have approximately 855 beds trust-wide and our financial turnover is in excess of £337m.

The Wirral is easily accessible with excellent transport links including motorway, train, bus or ferry and within easy reach to the major cities of Liverpool, Chester and Manchester as well as neighbouring North Wales.

Detailed job description and main responsibilities

Please see attached Job Description for further information about the Senior Clinical Support Worker position available at WUTH.

DBS information

If successful in this role, there is a requirement for you to have a standard/enhanced DBS. This will be paid for by the Trust and then deducted from your salary over a period of 3 month.

As this vacancy is within the division of Women's and Children's, there is a mandatory requirement for successful applicants to join the DBS update service. The cost of joining the update service is £13 per year, and applicants are liable to cover this cost with no reimbursement from the Trust. Further details of how to join the update service will be provided upon appointment.

Person specification

Qualifications, Specific Experience & Training

Essential criteria

• NVQ Level 3 in a related subject or NVQ Level 2 with significant experience
• Care Certificate or completion of Care Certificate in post
• Completed clinical competencies for clinical tasks and procedures as appropriate
• Experience working in a clinical environment

Desirable criteria

• Experience working in the NHS

Personal Attributes

Essential criteria

• Understand when to seek support and advice
• Aware of personal and professional limitations
• Ability to perform when under pressure
• Polite, Friendly, Approachable and Self-motivated

Knowledge and Skills

Essential criteria

• Proven problem solving skills
• Excellent communication skills, both written and verbal

Other Requirements

Essential criteria

• Awareness of formal audit procedures and requirements

General Information

You are required to apply for this role via apps.trac.jobs and this is where you will be able to track the progress of your application. This will ensure we deal with your application quickly and efficiently.

Please ensure you check the email account (including junk/spam boxes) from which you apply regularly as we will use this to contact you regarding your application throughout the process.

By applying for this post you are agreeing to Wirral University Teaching Hospital NHS Foundation Trust viewing and managing the information contained in the application.

Please note; that if you are offered a position, your personal details will automatically be transferred into the national NHS Electronic Staff Records system (ESR).

The Trust reserves the right to close any vacancies from further applications when we have received a minimum amount of applications from which to make a shortlist. To prevent this happening please complete and submit your application without delay.

Apprenticeship Eligibility

Please note that it is the responsibility of applicants to assess their own eligibility for apprenticeship opportunities in relation to the role they are applying for. Eligibility is determined by specific residency requirements set by government funding rules and is assessed on a case‑by‑case basis. Our organisation cannot guarantee eligibility for all applicants.

UK nationals or individuals with the right of abode typically meet the residency requirement if they have been ordinarily resident in the UK, the British Overseas Territories, or the Crown Dependencies (Channel Islands and Isle of Man) for at least three years prior to the start date of the apprenticeship.

For further information and to assess your individual circumstances, please refer to the UK Government's guidance on apprenticeship funding rules: Apprenticeship funding rules - GOV.UK

Right to Work/Sponsorship Eligibility

Eligibility to work in the UK will be verified during the final stages of the selection process. All candidates must either already have the right to work in the UK before commencing employment or meet the Home Office criteria for visa sponsorship. Please note that it is the responsibility of applicants to assess their own eligibility for visa sponsorship in relation to the role they are applying for. Our organisation cannot guarantee sponsorship for all roles, and eligibility is determined by the UK Home Office's points‑based immigration system on a case‑by‑case basis. For further information please see: Skilled Worker Visa Eligible Occupations and Codes.

For details regarding salary requirements of a skilled worker, please refer to the Skilled Worker Visa Immigration Salary List.

This information does not constitute legal advice, and we strongly recommend seeking independent legal guidance tailored to your individual circumstances.

For further details on skilled worker sponsorship, please consult the UK Home Office guidance: Skilled Worker visa: Overview - GOV.UK. Additionally, the New guidance for overseas applicants | NHS Employers provides helpful information on the recruitment process for candidates applying for roles in the UK.

Safeguarding

The Trust is committed to safeguarding and promoting the welfare of all unborn babies, children and adults and is signed up to both the Wirral Safeguarding Childrens Partnership and the Wirral Safeguarding Adults Partnership Board associated policies and procedures. All Trust staff must be familiar with, and adhere to these procedures. It is the post holders responsibility to attend the Trusts mandatory training Protecting Vulnerable People training, and to follow the relevant Trusts polices and practice guidance.

Documents to download

• Job Description & Person Specification (PDF, 336.6KB)
• OH Risk ID Form (PDF, 177.5KB)
• Guidance Notes for Applicants (PDF, 734.3KB)
• Vision Values Behaviours (PDF, 515.6KB)
• WUTH GDPR Privacy Notice for applicants DBS – May 2022 (PDF, 290.4KB)