Senior Account Manager

Recruitment Solutions Workforce Ltd; Cardiff; On-site; GBP 35,000 - 50,000; Full time

Job summary

A recruitment agency is seeking a Senior Account Manager based in Cardiff to manage client accounts in the print industry. The successful candidate will develop strong relationships, produce quotations, and lead campaigns. Proven experience in a similar role is essential, along with excellent communication and negotiation skills. This office-based position offers a Monday to Friday work schedule.

Qualifications

• Must have proven experience as a Senior Account Manager or in a similar sales role within the print industry.
• Strong understanding of printing processes, products, and industry trends.
• Self-motivated, results-oriented, and able to work independently and as part of a team.

Responsibilities

• Manage client accounts and maintain strong relationships.
• Develop accurate quotations and manage tenders.
• Take ownership of campaigns and communicate progress to clients.
• Seek and develop new business opportunities.

Skills

Strong communication skills

Negotiation skills

Client relationship management

Proficiency in CRM software

Tools

Tharstern MIS

Microsoft Office Suite

Job description

Overview

Office based role working hours Mon - Fri 08:30 - 17:30.

Responsible To: Director Of Client Services.

Responsibilities

• Account Management
• Develop and maintain strong relationships with existing clients, serving as their trusted primary point of contact.
• Supply and produce accurate quotations for clients campaigns.
• Manage tenders received and liaise with internal departments to achieve completion.
• Take ownership of campaigns, liaising with studio, production and despatch.
• Communicate with the client to keep them informed of the progress.
• Proactively seek and develop new business opportunities for our existing clients.
• Strong communication internally & externally.

Knowledge / Skills / Attributes

• Must have proven experience as a Senior Account Manager or in a similar sales role within the print industry.
• Strong understanding of printing processes, products, and industry trends.
• Excellent communication and negotiation skills.
• Demonstrated ability to build and maintain strong client relationships.
• Self-motivated, results-oriented, and able to work independently and as part of a team.
• Proficiency in CRM software and Microsoft Office Suite.
• Ideally, experience in using Tharstern MIS.