Semi skilled Supporting Engineer

Mitie Cleaning & Hygiene Services; Doncaster; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading facilities management company in the United Kingdom is seeking an experienced Building Assistant to provide multi-skilled maintenance services. The role involves assisting on-site management and performing preventative and reactive maintenance tasks. Candidates should have experience in building maintenance, a strong customer care focus, and the ability to work flexibly. Benefits include access to financial assistance programs, flexible lifestyle benefits, and training for career progression.

Benefits

Virtual GP access

Flexible lifestyle benefits platform

High street discounts

Cycle-to-work scheme

Enhanced pension contributions

Qualifications

• Competent in carrying out basic repairs across multiple disciplines.
• Full driving License is required.
• Able to process Administration tasks associated with the role.

Responsibilities

• Assist on-site management in organisation and co-ordination of on-site services.
• Carry out minor surveys and inspections.
• Complete all work related documentation accurately.

Skills

Experience in Building maintenance and repair

Strong customer care focus

Good Health and Safety awareness

Reliable and flexible

Strong work ethics

Education

City & Guilds or equivalent qualifications

Job description

Overview

Better places, thriving communities. We are looking for an experienced Building Assistant to work with one of Mitie's clients to conduct work that provides a multi-skilled maintenance service. The role sits within a team of 3 supported by an on-site management. We provide a wide range of facilities services to our client. PPM & Reactive works are predominantly transmitted via a CAFM system by a central helpdesk and received and administered via a hand held device. The variety of tasks and priorities encountered make it necessary for all engineers to be very flexible, physically fit and customer focused. A strong work ethic is essential to delivering the required standards. Some overtime may be required at times and will be agreed with the team as appropriate. You will be required to join the Callout rota covering reactive works outside of normal working hours.

Key details

• 40hrs a week – 06:00/14:30 – 08:00/16:30 - 09:30/18:00 (2 week rolling period)
• Participate with the on-call rota. Currently 2 in 6. Additional payment for on-call period.
• Based at static site – Thorne

Main duties

• Assist on-site management in organisation, management and co-ordination of on-site services to ensure service is maintained to the highest standard in all circumstances
• Ability to carry out minor surveys and inspections
• Simple Report writing is essential to the role.
• Achieve contract SLA/KPI in all reactive / planned work orders across all service lines for the contract site.
• To understand and complete all work related documentation accurately and on time
• To learn, understand and comply with all MITIE & Client policies and procedures
• To carry out work in a safe and diligent manner, using point of work risk assessments where required.
• To comply with all Health and Safety policies and procedures
• To attend and fully participate in training and appraisal activities as required
• To undertake additional duties in line with capabilities as required
• To ensure compliance with Health and Safety requirements and to assist in any training of the team.
• To perform planned preventative and reactive maintenance tasks on all associated water services equipment, including fault diagnostics and repair.
• Participate in adherence to MITIE Quality System documentation.
• To understand and complete all work related documentation accurately and on time
• To understand and comply with policies and procedures.

Person Specification

• Experience in Building maintenance and repair
• Competent in carrying out basic repairs across multiple disciplines
• City & Guilds or equivalent qualifications desired but not essential as training can be provided (Subject to approval)
• Strong customer care focus
• Good Health and Safety awareness and knowledge
• Full driving Licence
• Smart in appearance
• Polite, patient and good humoured
• Able to process Administration tasks associated with the role
• Committed to delivering quality
• Reliable and flexible
• Able to work as part of a Team or on their own
• Strong work ethics

Benefits and recruitment information

Our market-leading offering provides you with benefits that suit your lifestyle. We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans. When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices! We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie). We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!

Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing Vishakanandhan Sivasellamuthu at [e-mail].

Since 1987, Mitie’s 76,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.

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