Security Officer

Manchester Arndale; Enfield; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading retail shopping centre is seeking a Security Officer to join their team. The role involves conducting patrols to ensure safety, assisting customers, and managing security systems within the centre. Ideal candidates will have experience in the Security Industry, possess an SIA licence, and have excellent communication skills. This position offers a shift pattern across the week, focusing heavily on customer service. Join us for a rewarding career in a vibrant environment.

Qualifications

• Excellent written and verbal communication skills are a must.
• Experience in working within the Security Industry.
• SIA licence and First Aid qualification are essential.

Responsibilities

• Conduct regular patrols of the premises for safety and security.
• Provide assistance and information to customers and tenants.
• Monitor and operate the control room with CCTV and alarm systems.
• Manage visitor sign-ins and ensure proper documentation.
• Patrol the car park to deter unauthorized activities.
• Cover the duties of the night officer during absences.

Skills

Excellent communication skills

Experience in the Security Industry

Ability to work on own initiative

Professional demeanour

Education

SIA licence (SG or DS)

First Aid qualification

Tools

CCTV licence

Radio use experience

Job description

About The Company

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.

About The Role

Shift Pattern: Tuesday 10:30 – 19:30, Wednesday 11:30 – 19:30, Thursday 11:30 – 20:30, Friday 10:30 – 19:30 and Saturday 11:30 – 20:30

Work within one of our specialist Security teams, ensuring the security and safety of customers, staff and premises in a leading retail environment.

You’ll play a key role in the team’s delivery of security within the communal areas of a high‑profile shopping centre, supporting the public and centre staff. You will have a firm focus on delivering high levels of customer service, so you should enjoy dealing with members of the public.

Responsibilities

• Conduct regular patrols of the premises to ensure the safety and security of the property and its occupants.
• Provide assistance to customers and tenants as needed, including answering questions, providing directions, and resolving any issues or concerns.
• Monitor and operate the control room, including CCTV cameras, alarm systems, and car park equipment.
• Manage the signing in and out of visitors, ensuring proper documentation and authorization.
• Conduct regular patrols of the car park to deter unauthorized activity and ensure the safety of vehicles.
• Be prepared to cover the duties of the night officer during holiday periods or other absences.

Requirements

• Excellent communication skills, both written and verbal.
• Experience of working within the Security Industry.
• SIA licence (SG or DS) is essential.
• First Aid qualification.
• CCTV licence (desirable).
• Experience of radio use.
• Ability to work on own initiative and as part of a team.
• A professional demeanour with sound judgement and integrity.

How to Apply

If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people, then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.