Secretary Higher Level – Pharmacy Services

NHS Scotland; Glasgow; On-site; GBP 20,000 - 30,000; Full time

Job summary

A large healthcare system is seeking a high calibre administrator for the Acute Pharmacy Services Gastroenterology Team. The ideal candidate will be an experienced administrator, skilled in various computer packages, and capable of managing a diverse workload. Responsibilities include arranging clinic schedules, managing communications, and supporting office operations. This role is suitable for an enthusiastic self-starter looking for a rewarding opportunity.

Qualifications

• Competence in a range of computer packages evidenced by experience or formal qualification.
• Knowledge of office environment and operating systems.
• Ability to prioritise and manage a busy workload.
• Diplomacy and communication with all levels of staff.

Responsibilities

• Arrange clinic schedules and manage diaries.
• Act as first point of contact for enquiries.
• Compose letters and take meeting minutes.
• Coordinate meetings and respond to patient queries.

Skills

Competence in a range of computer packages

Knowledge of office environment

Ability to prioritise and manage workloads

Diplomacy and discretion

Communication skills

Education

ECDL or equivalent qualification

Job description

Overview

NHS Greater Glasgow and Clyde is one of the largest healthcare systems in the UK employing around 40,000 staff in a wide range of clinical and non-clinical professions and job roles. We deliver acute hospital, primary, community and mental health care services to a population of over 1.15 million and a wider population of 2.2 million when our regional and national services are included.

The shift pattern for this post is: Monday - Friday

Pharmacy Services is seeking to recruit a high calibre administrator to work in the central pharmacy team, the role will predominantly support the Acute Pharmacy Services Gastroenterology Team.

This is an excellent opportunity for a highly experienced administrator who is a team player with a flexible approach to their work. The role will appeal to an enthusiastic self-starter who can demonstrate a track record of delivering first class admin support ideally in a large and complex organisation.

You must show competence in the use of a range of computer packages evidenced by experience or formal qualification e.g. ECDL. You should have knowledge of working in an office environment and operation of office equipment and systems. This may be through formal training or work experience. The ability to appropriately prioritise and manage a busy and varied workload is a prerequisite for the job.

Responsibilities/ duties

• Your responsibilities will vary, however you should expect your day-to-day duties to include arranging clinic schedules, composition of letters, diary management, meeting coordination, minute taking and to act as the first point of contact for all enquiries received by telephone, mail or in person, including patient queries.
• Act as first point of contact for enquiries received by telephone, mail or in person, including patient queries.

Requirements/Qualifications

• Competence in a range of computer packages evidenced by experience or formal qualification (e.g., ECDL).
• Knowledge of working in an office environment and operation of office equipment and systems (formal training or work experience).
• Ability to prioritise and manage a busy, varied workload.
• Diplomacy, discretion and the ability to communicate with individuals at all levels and professions both internally and externally to the organisation.

Informal contact

Informal contact: Susan Donnelly, Admin Team Lead, 0141 201 6022, [e-mail]

Recruitment information

Details on how to contact the Recruitment Service and the Recruitment Process: Information for candidates

EEO and Armed Forces

NHS Greater Glasgow and Clyde- NHS Scotland encourages applications from all sections of the community. We promote a culture of inclusion across the organisation and are proud of the diverse workforce we have.

By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We support applications from across the Armed Forces Community, recognising military skills, experience and qualifications during the recruitment and selection process.

Application integrity

Candidates should provide original and authentic responses to all questions within the application form. The use of artificial intelligence (AI), automated tools, or other third-party assistance to generate, draft, or significantly modify responses is strongly discouraged. By submitting your application, you confirm that all answers are your own work, reflect your personal knowledge, skills and experience, and have not been solely produced or altered by AI or similar technologies. Failure to comply with this requirement may result in your application being withdrawn from the application process.

For application portal/log-in issues, please contact Jobtrain support hub in the first instance.