Sales & Retention Leader - Gym Growth & Member Experience

Everlast Gyms; Leigh; On-site; GBP 30,000 - 45,000; Full time

Job summary

A prominent fitness company in Leigh is seeking a Sales & Retention Manager to drive membership growth and retention. You will lead sales initiatives, support team training, and ensure an excellent experience for every member. Key responsibilities include sales strategy implementation, KPI monitoring, and building local partnerships. The ideal candidate is passionate about fitness, a proven leader, and possesses excellent communication skills. The role includes benefits like free gym membership and training qualifications.

Benefits

Free gym membership

20% discount across all brands

Eligibility for the Fearless 1000 Bonus Scheme

Monthly Frasers Champion awards

Training and funded qualifications

Qualifications

• Passionate about health, fitness, and wellness.
• A proven leader with the ability to inspire and coach a team.
• Strong sales and retention focus with a results-driven mindset.
• Excellent communication skills, adaptable to different audiences.
• Positive, solutions-focused, and resilient under pressure.

Responsibilities

• Advocating and delivering the FUNDAMENTALS sales process.
• Driving new member sales while maximising retention.
• Owning the activity planner for the club.
• Implementing creative lead-generation strategies.
• Monitoring dashboards and KPIs for insights.
• Driving revenue lines from memberships and products.
• Preparing monthly sales presentations.
• Building local business partnerships.
• Leading by example on reception and gym floor.
• Engaging in national initiatives.
• Providing constructive feedback to the team.

Skills

Leadership

Sales focus

Interpersonal skills

Communication

Results-driven mindset

Job description

A prominent fitness company in Leigh is seeking a Sales & Retention Manager to drive membership growth and retention. You will lead sales initiatives, support team training, and ensure an excellent experience for every member. Key responsibilities include sales strategy implementation, KPI monitoring, and building local partnerships. The ideal candidate is passionate about fitness, a proven leader, and possesses excellent communication skills. The role includes benefits like free gym membership and training qualifications.