Sales Coordinator / Key Account Handler

Office Angels; England; Hybrid; GBP 28,000 - 30,000; Full time

Job summary

A recruitment agency is seeking a Sales Coordinator/Key Account Handler in Whyteleafe. The role will involve liaising between sales teams and customers, handling inquiries, processing orders, and performing administrative tasks. Candidates should have strong customer service skills and proficiency in Microsoft Office. This position offers a hybrid work model, competitive salary, and various employee benefits including free parking and holiday allowances.

Benefits

Free parking

22 days holiday

Sociable team events

Incentives

Qualifications

• Customer service experience is required.
• Proficient in Microsoft Outlook, Excel, and Word.
• Excellent verbal and written communication skills necessary.

Responsibilities

• Liaise between sales teams and customers.
• Process orders and resolve customer inquiries.
• Track sales orders to ensure timely deliveries.
• Perform administrative tasks and maintain documentation.
• Attend training sessions and team meetings.

Skills

Customer Service skills

Ability to use Microsoft Outlook

Ability to use Excel

Ability to use Word

Excellent communication skills

Ability to Multi-task

Good organisational skills

Ability to work in a fast paced environment

Job description

Sales Coordinator / Key Account Handler

Location: Whyteleafe, Hybrid

28,000 - 30,000pa PLUS free parking, close to transport links, 22 days holiday plus bank holidays, sociable team, events and incentives

Required: Mon - Friday 08:30AM - 5:00PM (1 hour lunch)

Start date: ASAP

Overview

An opportunity to join a well-established company based in Mitcham. The main focus of this role is to liaise between sales teams, various departments, suppliers, and current/future customers as well as handle a high volume of customer enquiries whilst providing a high quality of service to all customers.

Daily Duties include

• Answering phones promptly
• Processing orders and enquiries from acknowledgement through to delivery to site, ensuring liaison with suppliers and customers
• Tracking sales orders to ensure that they are scheduled and sent out on time
• Resolving any sales related issues with customers
• Checking order acknowledgement for accuracy
• Maintain and update customer notes with all transactions, schedule changes and requests
• Carrying out administrative tasks such as data input, processing information, completing paperwork and filing documents
• Maintain a day book with all day to day events
• Support the Sales Reps
• Liaise with suppliers of to ensure the best possible service for customers
• Attend training to develop relevant knowledge and skills
• To attend weekly team meetings

Sound interesting? you must have:

• Customer Service skills / experience
• Ability to use Microsoft Outlook, Excel and Word,
• Excellent communication skills
• Ability to Multi-task
• Good organisational skills
• The ability to work in a fast paced environment

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

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