Sales Assistant

Yorkshire Trading Company Ltd; Northallerton; On-site; GBP 40,000 - 60,000; Part time

Job summary

A family-owned retail business in Northallerton is seeking a Sales Assistant to join their team. The role requires ensuring customer satisfaction, maintaining store conditions, and assisting with sales. Candidates should possess good communication skills and a friendly personality. This position offers flexible hours including weekends, with training provided for those without retail experience. Benefits include annual leave, a pension scheme, and a staff discount after probation.

Benefits

5.6 weeks annual leave pro rata

Workplace pension scheme

12.5% discount at YTC Stores after a successful 6 week induction

Qualifications

• Previous retail experience beneficial but not essential as training provided.
• Basic understanding of sales principles and customer service practices.
• Good communication and interpersonal skills.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Maintain outstanding store condition and visual merchandising standards.
• Ascertain customers’ needs and wants.

Skills

Customer service focus

Good communication skills

Interpersonal skills

Friendly and engaging personality

Job description

Overview

Yorkshire Trading Company are a family owned and run business with 35 stores throughout Yorkshire, Lincolnshire and the North East; a busy E:Commerce operation and outdoor events teams who trade nationwide.

We now have an opportunity for an additional recruit to the sales assistant team in our Northallerton store.

The position offered is 16 hours over 4 days to include weekends on a rota basis and may include some early mornings.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service
• Maintain outstanding store condition and visual merchandising standards
• Maintain a fully stocked store
• Ascertain customers’ needs and wants
• Welcome and greet customers
• Process sales through our Epos till system - Training given
• Actively involved in receiving deliveries
• Keep up to date with product information
• Accurately describe product features and benefits
• Follow all companies policies and procedures

Requirements

• Previous retail experience would be beneficial but is not essential as training will be given
• Basic understanding of sales principles and customer service practices
• Good communication and interpersonal skills
• Customer service focus
• Friendly, helpful, confident and engaging personality

Benefits

• 5.6 weeks annual leave pro rata
• Work place pension scheme
• 12.5% Discount at YTC Stores after a successful 6 week induction period

Pay rates

• Age 21+: £12.21 per hour
• 18-20: £10.00 per hour
• 16-17: £7.55 per hour