Sales and Lettings Administrator

CONNELLS GROUP; Greater London; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

A design-led estate agency in Aldgate is seeking a Sales and Lettings Administrator for a temporary role with potential for permanent placement. You will support the team by onboarding clients, coordinating shoots, and handling tenancy documentation. The ideal candidate has at least two years of administrative experience, is highly organized, and enjoys delivering excellent customer service. This role offers a competitive salary and hybrid work options.

Benefits

Competitive salary

Hybrid working

Career progression and development opportunities

Company extras including phone and laptop

Qualifications

• Minimum two years' experience in a busy administrative role, ideally within property.
• Ability to maintain accurate records and ensure compliance.
• Strong communication skills with clients and colleagues.

Responsibilities

• Support sales and lettings teams with various administrative tasks.
• Conduct AML checks and prepare tenancy documentation.
• Maintain records across lettings portfolio and assist with property launches.

Skills

Organizational skills

IT confidence

Customer service

Job description

Sales and Lettings Administrator (Temporary)

12-month contract | Immediate start | Hybrid (Aldgate & WFH)

Urban Spaces is a design‑led estate agency that does things a little differently. Based in Aldgate, we specialise in selling and letting London’s most unique homes, from warehouse conversions in Shoreditch to Victorian school redevelopments in Clapham. We’re looking for a well‑organised, proactive and confident administrator to support our fast‑paced team and help keep operations running smoothly.

The role

This is a temporary position with strong potential to develop into a permanent role for the right person. As the business continues to grow, this post also offers scope to take on senior responsibilities in due course. Initially you’ll be supporting our sales and lettings teams with a varied range of responsibilities, including:

• Onboarding new clients and conducting AML checks
• Coordinating photography shoots and marketing preparation
• Preparing tenancy documentation and issuing tenancy agreements
• Completing pre‑tenancy checks and ensuring all property files remain compliant
• Maintaining accurate records across our lettings portfolio
• Assisting with property launches and providing general operational support

You’ll play a key role in keeping sales and lettings transactions on track while ensuring compliance and strong customer service standards.

The role is based in our Aldgate office (Standon House) with coverage across Central London. Office attendance is on Mondays and Thursdays, with remote working on Tuesday, Wednesday and Friday.

Who we’re looking for

You’ll have at least two years’ experience in a busy administrative role, ideally within the property sector. You’ll be highly organised, IT confident, comfortable working at pace and able to communicate clearly with clients and colleagues. This role suits someone who thrives in a team, enjoys variety and takes pride in delivering great customer service.

Benefits

• Competitive salary
• Hybrid working
• Career progression and development opportunities
• Company extras including phone and laptop

Location

Hybrid working, two days a week from our Aldgate office (Standon House, E1)

Hours

Monday to Friday, 9am to 6pm