Sales Advisor

Hales Group; England; On-site; GBP 25,000 - 27,000; Full time

Job summary

A dynamic sales company near Bury St Edmunds is seeking a Sales Advisor to join their team. The role involves delivering exceptional customer service, providing product advice, and managing CRM records. Candidates should have experience in sales or customer-facing positions and possess excellent communication skills. This position offers a competitive salary and a range of employee benefits.

Benefits

Competitive salary and bonus scheme

Paid training and development opportunities

Company pension

Employee discount

Healthcare cash plan

Enhanced parental leave

Well-being initiatives and mental health support

Volunteering days

Qualifications

• Experience in a sales or customer-facing role.
• Strong organisational skills with the ability to prioritise tasks in a fast-paced setting.
• Excellent communication skills across all platforms.

Responsibilities

• Deliver exceptional customer service throughout the entire sales process.
• Provide expert advice on product suitability and pricing.
• Maintain and update CRM records with client information.

Skills

Experience in a sales or customer-facing role

Strong organisational skills

Excellent communication skills

Familiarity with CRM systems

Tools

Microsoft Office

Job description

Sales Advisor

£25,000 - £27,000 per annum DOE + OTE

Near Bury St Edmunds

Full-time, 37 hrs per week (Monday - Friday, and Saturdays with a day off in lieu)

On behalf of our client based just outside of Bury St Edmunds, we are searching for a Sales Advisor to join their small, friendly and welcoming team, as they expand! The successful candidate will have previous experience within sales/customer service and have excellent communication, and organisational skills, along with experience of CRM systems. Due to the location of the role, a driver's licence and access to your own vehicle is essential.

Key Responsibilities

• Deliver exceptional customer service throughout the entire sales process, whether in person, via phone, or email.
• Provide expert advice on product suitability, and pricing, ensuring a professional and friendly experience for every client.
• Create accurate quotations, process payments, arrange deliveries, and manage after-sales support.
• Maintain and update CRM records with client information and daily activity.
• Coordinate sample dispatch and ensure customers receive a warm, professional welcome.
• Confirm appointments and prepare for client visits.
• Support the team in achieving sales targets and maintaining high standards of customer care.

Requirements

• Experience in a sales or customer-facing role.
• Strong organisational skills with the ability to prioritise tasks in a fast‑paced setting.
• Excellent communication skills across all platforms, with attention to detail and grammatical accuracy.
• Self-motivated, proactive, and able to work independently as well as part of a team.
• Familiarity with CRM systems and Microsoft Office.

Benefits

• Competitive salary and bonus scheme
• Paid training and development opportunities
• Company pension
• Employee discount
• Healthcare cash plan
• Enhanced parental leave
• Well‑being initiatives and mental health support
• Volunteering days

If you are interested in this position, please contact Scarlett or Janine on phone number removed or apply with a current CV to url removed