Sales Administrator

Trades Workforce Solutions; Newbury; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading distribution business in Newbury is seeking an experienced Sales Administrator to join their fast-moving team. This pivotal role involves processing sales orders, managing customer queries, and supporting the sales team. Ideal candidates will have prior sales administration experience and strong IT skills, including Excel and CRM systems like Sage and SAP. Join a supportive environment that values teamwork and service excellence.

Qualifications

• Prior experience in sales administration or a customer-facing role is essential.
• Strong IT skills including Outlook and Excel, with experience in cloud-based systems.
• Excellent attention to detail and ability to multitask.

Responsibilities

• Process and track incoming sales orders.
• Handle customer queries via phone and email with professionalism.
• Prepare quotes and assist the sales team.

Skills

Sales administration experience

Strong IT skills (Outlook, Excel)

Professional phone manner

Attention to detail

Multitasking ability

Tools

Unleashed

Sage

SAP

Job description

Sales Administrator

Hatched Talent Solutions has partnered with a successful distribution business based in Newbury that is looking for an experienced Sales Administrator to join the team permanently.

With a bold vision to become the most trusted international partner in their field, they’re working towards an exciting 5‑year target of reaching £6.5 million in revenue—and this role plays a key part in getting there.

We’re now hiring a Sales Administrator to join their close‑knit, fast‑moving team. This is an opportunity for someone with strong organisational skills and a passion for service to step into a vital support role that sits at the heart of sales, operations, and customer success.

The Role

As Sales Administrator, you’ll support both internal teams and external customers by keeping processes smooth, orders accurate, and communications clear. Day‑to‑day responsibilities include:

• Processing and tracking incoming sales orders
• Handling customer queries via phone and email with professionalism and care
• Preparing quotes, sales materials, and assisting the sales team with logistics
• Keeping CRM and internal records updated and accurate
• Liaising with the purchasing team to manage delivery schedules and stock queries
• Providing after‑sales support (e.g. MSDS documentation, issue resolution)
• Managing complaints and ensuring timely resolution with a customer‑first mindset

What We’re Looking For

Experience & Skills

• Prior experience in sales administration or a customer‑facing role
• Strong IT skills including Outlook, Excel, and cloud‑based systems (e.g. Unleashed, Sage, SAP)
• Confident and professional phone manner
• Excellent attention to detail and multitasking ability

Personal Traits

• Organised and reliable with a proactive, problem‑solving attitude
• Customer‑centric with a collaborative, team‑focused approach
• Curious, energetic, and not afraid to take initiative

Why This Company?

This is a genuinely supportive, forward‑thinking business that celebrates progress, teamwork, and service excellence. You’ll join a team that believes in winning together—and having fun while doing it.

If you’re ready to make a difference in a business that’s growing fast and committed to delivering industry‑leading customer service, we want to hear from you.

Apply now via Hatched Talent Solutions to be considered for this exciting opportunity.
Let’s help you take your next step.