Reuse Shop / Site Operative

SUEZ; Luton; On-site; GBP 20,000 - 25,000; Full time

Job summary

An environmental services company in Luton is seeking a Shop Operative for its re-use shop at the Household Waste Recycling Centre. The role involves managing daily shop operations, merchandising donations, and ensuring customer satisfaction. Ideal candidates will have a passion for the environment, prior retail experience, and a flexible attitude for working shifts. Join a close-knit team and contribute to sustainable practices in your community. Applications are welcome from those keen to make a positive impact.

Qualifications

• Retail experience with a focus on customer service.
• Ability to manage stock and cash handling.
• Willingness to develop knowledge of recycling and upcycling.

Responsibilities

• Manage the daily operations of the re-use shop.
• Merchandise, organize, and price donated items for sale.
• Ensure security of premises, stock, and cash.

Skills

Customer service

Retail experience

Knowledge of recycling and upcycling

Teamwork

Merchandising

Job description

What will I be doing?

Through our waste contract with Walsall SUEZ has made a commitment to set upre-use shops on our Household Waste Recycling Centres (HWRC's) to resell donated items.

As a shop operative you will bein charge of the daily running of ourre-use shop, based at Eaton Green, HWRC, liaisingwith the re-use manager to make sure the shop is fullystocked and thateverything is properly stored or madeready for sale.

This will involve you:

• Merchandisingstock, organising, preparing, pricingand presenting donations for sale,to increase sales and ensure customer satisfaction.
• Manage stock and communicate to the re-use manager what stock the shop needs delivering.
• Operate the cash register, counting /reconcilingcash and credit card receipts, processing returns and refunds
• Ensure goods are sold at appropriate value and all rejected items are disposed of appropriately.
• Make certain that collections and deliveries are arranged in an efficient and cost-effective manner.
• Maintain the security of the shop premises, stock and cash.
• You’ll be expected to promote the values of the shop andthe charitable nature of the re-use scheme.
• At the same time as providing excellent customer experienceto encourage repeat custom andthe smooth and profitable running of the shop.

What are the requirements?

• You will be passionate about the environment and in particularthis re-use project, with prior retail experience and a real enthusiasm for providing excellent customer service.
• Either you will have knowledge of recycling and upcycling, or willing to rapidly develop it, but you should have an understanding of maintaining stock, merchandising and the ability to handlefinancial aspects of retail, along with:
• A flexible attitude to work as shift work and weekend work will be required.
• The confidence toinitially work alone in the re-use shop (until volunteers are recruited).
• Excellent teamwork skills as you will also work closely with site staff on the HWRCs.
• While mainly a re-use shop role when not required in the re-use shop you will be a part of the site operative team at the HWRC.

Who we are

Here at SUEZ we pride ourselves on driving a greater and greener change through innovation and sustainability. We’re passionate about the environment and believe in protecting our world and the people in it! We’re looking a hard-working, positive person to join us where you’ll be a part of a close-knit team and at the forefront of our business.

If you think you’d be a good fit for the role and want to find out more – please apply as we’d love to talk to you!

*** No agencies please ***