Retail Supervisor

Superdrug Stores Plc; Kingswood; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading health and beauty retailer in Kingswood is seeking a Team Leader ready to manage operations and support the development of staff while driving sales. The role includes motivating the team to provide excellent customer service and achieving retail KPI goals. You will enjoy numerous benefits including holiday entitlements, discounts, and access to real-time pay tracking.

Benefits

Up to 28 days holiday

Up to 30% discount

Excellent training

Great sales incentives

Real-time pay tracking tool

Enhanced company sick pay

Qualifications

• Experience in retail with supervisory or team leader roles.
• Understanding of Key Performance Indicators in retail.
• Ability to motivate and develop team skills.

Responsibilities

• Support management in day-to-day business activities.
• Drive sales and customer service excellence.
• Maximize profits by reducing shrinkage and errors.

Skills

Management skills

Customer service

Sales driving

Team leadership

Job description

Overview

What we look for in our Team Leaders goes beyond just great management skills. One minute you will be rolling your sleeves up and getting stuck in, the next you will be managing and coaching your team, it is real think on your feet stuff! We recognise you are Superdrug's future Store Managers.

Responsibilities

• You\'ll support the management team in the day-to-day business activities
• Driving sales, alongside the development and delivery of excellent customer service and store standards.
• Involved in maximising profit by working hard to reduce shrinkage, damages, till errors and costs. Ideally supervisory or team leader experience within a fast-paced high street retailer
• Understanding of retail Key Performance Indicators; including sales, profit and service
• Confidence, resilience and ambition with the ability to help others to develop and improve their skills
• Willingness to carry out piercing services for our customers (training provided and not essential as part of the role)
• Success in this role will enable you to take your next step with us, as we have a strong desire to promote from within and reward the highest achievers

Why Superdrug?

Why Superdrug? Passionate about beauty and health? Good motivator? Can you keep it fun for your team when the pressures on? Leading your team, hitting targets, progressing your career, that's what it's all about. Hard work, yes, but rewarding too. We're a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun. Our success comes from our people - they make the difference. We're all about personality, we have fun, and we work hard to deliver That Superdrug feeling!

Benefits

• Up to 28 days holiday
• Up to 30% discount for you and a nominated friend or family member
• Excellent training
• Great sales incentives
• Get instant access to Wagestream. A tool that lets you track your earnings in real-time, access a percentage of your pay as you earn it, learn easy tips for managing your money and save straight from your pay into pots for the future.
• Enhanced company sick pay and pregnancy loss and support