Retail Store Manager (Coventry)

Three; Coventry; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join Three UK's award-winning Retail team as a Store Manager, where you'll inspire and develop your team while delivering exceptional customer service. This role offers a competitive salary, exciting benefits, and opportunities for career growth in a dynamic network committed to better connectivity.

Benefits

New smartphone with unlimited data

Competitive salary with additional earnings

28 days leave plus 3 personal days

Headspace subscription

Employee discounts

Opportunities for training and career development

Qualifications

• Experience in team organization and support.
• Passion for customer service and leading by example.
• Proven ability to meet sales targets and KPIs.

Responsibilities

• Drive store performance and achieve KPIs.
• Lead, coach, and develop your team.
• Manage daily operational tasks.

Skills

Team organization

Customer service

Sales performance

Job description

Company Description

Three UK is a major network dedicated to providing better connectivity and life-changing connections. Founded in 2003, it covers 99% of the UK outdoor population with 3G and 4G networks and carries 28% of mobile data traffic in the country. Three has the most spectrum dedicated to 5G among UK mobile networks, offering customers an outstanding experience with next-generation technology.

Our goal is to deliver better connectivity daily by understanding and meeting our customers' needs, providing exceptional experiences. We value our diverse and inclusive team, encouraging everyone to feel they belong and to contribute their unique perspectives.

We are seeking an approachable, resilient, and inspiring individual to join our award-winning Retail team as a Store Manager. The successful candidate will lead, coach, and develop their team to deliver exceptional customer service and upsell our products.

You will play a vital role in empowering your team, influencing their performance, and developing your career within a supportive environment.

We offer a range of benefits including a new smartphone with unlimited data, a competitive salary with additional earnings, 28 days leave plus 3 personal days, a Headspace subscription, employee discounts, and opportunities for training and career development.

Job Responsibilities

• Drive store performance and achieve KPIs
• Lead, coach, and develop your team to deliver excellent customer service and sales
• Manage daily operational tasks to ensure smooth store operations
• Enhance sales performance through commercial expertise

Qualifications

• Experience in team organization and support
• A passion for customer service and leading by example
• Proven ability to meet and exceed sales targets and KPIs
• Experience in team management and development
• Ability to foster a coaching and training culture within the team

Additional Information

This role involves developing and delivering store business targets aligned with strategic priorities. You will ensure a great customer experience by leading, engaging, and inspiring your team.