Retail Sales Associate

Global Retail TV LTD; City Of London; On-site; GBP 20,000 - 25,000; Full time

Job summary

A global retail brand in London seeks a passionate and motivated Retail Associate to engage customers and deliver exceptional sales experiences. Ideal candidates will have 0-3 years of retail experience and be enthusiastic about athletic products. You will work in a dynamic team environment focusing on customer satisfaction and achieving productivity goals.

Qualifications

• 0-3 years of retail experience.
• Confident in engaging with customers.
• Motivated to achieve results through customer interaction.
• Ability to work independently and be proactive.
• Flexible availability including nights and weekends.

Responsibilities

• Ensure high levels of customer satisfaction with product knowledge.
• Deliver exceptional sales and customer service.
• Maintain personal productivity goals.
• Connect with customers by assessing their needs.
• Share expertise on products and trends.

Skills

Customer engagement

Sales service

Product knowledge

Teamwork

Job description

Overview

You recognize yourself when you enter one of our stores. You love to talk about athletic sneakers and apparel as much as you love to collect them. You always scope out the latest styles, and enjoy sharing your enthusiasm with Customers. It’s easy for you to start up natural, friendly conversations, adapt to different types of Customers, and resolve issues with a smile. You like to work as part of a team as you improve your individual skills on the sales floor. Your success in this role will be measured through personal and productivity goals plus your ability to provide a great in-store experience to every Customer.

Our global house-of-brands inspires and empowers youth culture. Relentlessly committed to fuel a shared passion for self-expression, we create unrivaled experiences at the heart of the sport and sneaker communities through the power of our people. If you want to be a part of something bigger than you can imagine, you’ve come to the right place.

Responsibilities

• Ensuring high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales service
• Delivering sales, outstanding customer experience, and operational expectations
• Maintaining personal and productivity goals
• Connects with every customer by asking open-ended questions to assess needs
• Ability to learn and share expertise of products and trends to fit customer’s needs
• Maintains an awareness of all product knowledge, and current or upcoming product / trends
• Contributes to a positive and inclusive work environment

Qualifications

• 0-3 year of retail experience
• Confident and comfortable engaging customers to deliver an elevated experience
• Motivated to achieve great results because of one’s enthusiasm from interacting with customers and athletic products
• Initiates completion of tasks or activities without necessary supervision
• Flexible availability – including nights, weekends, and holidays