Retail Assistant

ATACOM, Inc.; Cardiff; On-site; GBP 20,000 - 25,000; Full time

Job summary

A retail company is seeking a full-time Retail Sales Assistant in Cardiff, UK. The successful candidate will provide exceptional customer service, engage with customers, and assist in driving sales. Requirements include retail experience and excellent communication skills. Attractive benefits include a competitive salary and uncapped quarterly bonuses.

Benefits

Competitive basic salary

Uncapped quarterly bonus schemes

Pension scheme

Holiday entitlement

Comprehensive induction and ongoing training

Flexibility available around school hours

Qualifications

• Previous experience in similar roles/environments is desirable.
• Experience in providing customer service is essential.
• Comfortable in regularly handling customer situations.

Responsibilities

• Deliver exclusive customer service through knowledge.
• Build relationships with trade and DIY customers.
• Generate new trade leads through telesales.
• Maintain showroom stock levels and store appearance.
• Resolve customer queries professionally.
• Perform manual lifting when required.

Skills

Excellent verbal communication

Interpersonal skills

Customer service experience

Job description

Overview

N&C Tiles and Bathrooms are part of the Nicholls and Clarke Group of Companies, a business founded in 1875, dedicated to providing Building Materials throughout the UK. Our N&C Tiles and Bathroom outlets are dedicated to providing our customers with the most exciting product ranges and best value packages in the industry.

The Opportunity

Retail Sales Assistant

We are looking to appoint a full time Retail Sales Assistant to be based in our Portsmouth Store and will be required to engage with customers and other team members to provide exceptional customer service through your enthusiasm and knowledge.

You will be responsible for driving sales and provide high quality customer service by identifying our customer\'s needs and giving accurate advice for their requirements.

This Opportunity Would Suit Someone

• Returning to work
• With retail experience

Responsibilities

• Delivering exclusive customer service through knowledge and inspiring customers
• Building relationships with both trade and DIY customers
• Generating new trade leads through telesales
• Working as part of a team to maintain showroom stock levels and store appearance
• Resolving customer queries following company procedures in a professional manner
• Manual lifting when required

Requirements

• Previous experience in similar roles/environments (desirable)
• Experience in providing customer service
• Excellent verbal communication and interpersonal skills
• Comfortable in regularly handling customer situations

Benefits

• We value every member of our team and reward hard work. We provide a friendly environment for you to excel in, as well as many incentives to make your career with us enjoyable and valuable.
• Flexibility available around school hours
• Comprehensive induction, and ongoing, training
• Competitive basic salary
• Uncapped quarterly bonus schemes
• Pension scheme
• Holiday entitlement
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