Restaurant Waiter - Harrogate

Grantley Hall; Harrogate; On-site; GBP 20,000 - 22,000; Full time

Job summary

A luxury hotel in Harrogate is looking for a Waiter to provide five-star service in food and beverage outlets. You will maintain restaurant operations, ensure guest satisfaction, and promote the offerings. The role requires experience in upscale restaurants, a personable approach, and a passion for hospitality. Join a vibrant team dedicated to delivering authentic Yorkshire hospitality.

Benefits

Monthly service charge

31 days holiday increasing to 33 days

Free parking

Complimentary meals when on duty

Discounted accommodation

Team events and activities

Grantley Hall discounts

Complimentary uniform and shoe allowance

Onsite gym access

Annual paid volunteering days

Qualifications

• Previous experience in a large upscale restaurant preferred.
• Presentable and personable demeanor.
• Ability to inspire and motivate peers.

Responsibilities

• Deliver high-level service to guests.
• Maintain restaurant operation during service.
• Ensure cash and stock security.

Skills

Outstanding customer service skills

Team player

Ability to maintain high standards

Passion for food and beverage

Job description

We have fantastic opportunities to work in our food and beverage outlets ensuring the smooth service and running of our restaurants. As a Waiter you will be delivering a high level of service to all of our guests.

Responsibilities

• Delivering the concept and ethos to the required five-star standards
• Be able to competently maintain the operation of the restaurant and bars during service
• To inspire and motivate your peers to deliver outstanding customer service
• Responsible for cash and stock security
• Pro-actively learn and know in detail our Food and Beverage offerings, being able to passionately describe and sell this to our guest
• Carry out the set up and breakdown of the restaurant
• Hardworking, friendly, team player with a passion and enthusiasm for delivering authentic Yorkshire hospitality
• Previous experience of working in a large upscale, high volume restaurant and bar is preferred however full training will be provided
• Be presentable, personable with outstanding customer service skills
• To go above and beyond with all guests whilst supporting fellow team members with respect

About Grantley Hall

• Grantley Hall is an exclusive, five-star luxury hotel, nestled in the heart of the Yorkshire Dales. With 47 exquisite rooms and suites, four exceptional restaurants and five sophisticated bars. The extensive development has also included the introduction of a tranquil spa and pioneering ELITE luxury gym and executive wellness facility, alongside a stunning events pavilion that seats up to 180 guests with a unique and glamorous champagne and cocktail bar

Benefits

• A monthly service charge - typically £2,400 annually
• 31 days holiday increasing to 33 days with length of service
• Access to earnings before payday (Wagestream)
• Free parking
• Complimentary meals when on duty
• Discounted modern and spacious live-in accommodation
• Celebrating success! Company parties, winter award ceremonies and team events and incentives through the year. We also celebrate training achievements, birthdays, babies, marriages and so much more…
• Team appreciation and wellbeing activities - Team member of the month awards, BBQ's, ice cream van, team massages, competitions & prizes, seasonal gifts, flu jabs
• Grantley Hall discounts - 50% off food and 20% off beverage, £100 B&B for employees (£150 B&B for friends and family), 20% off spa and gift shop products
• Grantley Gateway - Discounts and cash back on shopping and trips out
• Discounted hotel stays with Relais & Chateaux and Pride of Britain hotels
• Complimentary bespoke uniform and annual shoe allowance
• Free sight tests for those eligible
• Onsite Team Gym with professional induction
• Refer a Friend Scheme where you can earn up to £1000
• 24/7 Employee Assistance Support line and online portal supporting 'mind, money, move, munch'
• Grantley Academy to support your development
• Annual paid volunteering days