Restaurant Shift / Floor Manager

Tim Hortons; Titford; On-site; GBP 25,000 - 35,000; Full time

Job summary

A popular coffee chain located in the United Kingdom is seeking a Shift Manager to support the Restaurant Manager in daily operations. The ideal candidate will have a passion for food and exceptional leadership abilities to inspire an energetic team. Responsibilities include managing stock, schedules, and ensuring outstanding customer satisfaction. This role presents an exciting opportunity for career growth within a supportive and inclusive environment, with competitive salary and benefits offered.

Benefits

Staff meals & discount

Opportunities for career growth

Supportive working environment

Competitive salary and benefits

Qualifications

• Previous restaurant management experience or strong assistant ready to step up.
• Hands-on, can-do attitude with calmness under pressure.
• Excellent communication and leadership skills.

Responsibilities

• Lead and inspire a team for the best customer experience.
• Manage stock and schedules alongside operational duties.
• Drive performance and customer satisfaction every shift.

Skills

Leadership

Communication

Customer service

Team Management

Job description

Overview

Are you a natural leader with a passion for food, people, and world-class customer service? We're searching for a Shift Manager who's as fired up about hospitality as we are, and to support the Restaurant Manager in the day-to-day operation. Tim Hortons is part of the fabric of Canada. With over 5,000 quick-service restaurants worldwide, we serve over 2 billion cups of freshly brewed coffee. We have an ever-growing presence in the U.K., and we have exciting plans to expand over the UK in the next 10 years.

Responsibilities

• Support in leading and inspiring an energetic team to deliver the best customer experience
• Keep things running smoothly, from the customer lobby to the back-of-house operation
• Drive performance, quality, and customer satisfaction every single shift
• Manage stock, schedules, training and all those juicy operational bits

Qualifications

• Previous restaurant management experience (or strong assistant ready to step up!)
• A hands‑on, can‑do attitude
• Love for food, people, and building a buzz
• Calm under pressure - fast‑paced? You thrive in it!
• Excellent communication and leadership skills

Benefits

• A supportive, inclusive, and ambitious team
• A chance to truly make an impact
• Staff meals & discount
• Opportunities to grow with a fun, expanding team
• Supportive, upbeat working environment
• Career growth and development opportunities
• Competitive salary and benefits
• If you're ready to contribute energy, lead by example, and make every shift unforgettable, we want to hear from you