Research and Information Officer (8835)

Adult Learning; Norwich; On-site; GBP 31,000 - 34,000; Full time

Job summary

A local government authority in Norwich is seeking a Research and Information Officer to join their Highway Research team. The role involves studying historic and contemporary mapping, investigating boundary positions, and communicating findings. Ideal candidates will have strong research and problem-solving skills, along with a collaborative attitude. Competitive salary and generous benefits including flexible working arrangements are offered.

Benefits

Generous holiday entitlement

Health and Wellbeing services

Flexible working opportunities

Employee discounts program

Local Government Pension Scheme

Qualifications

• Experience in studying historic mapping
• Ability to investigate boundary lines between public highway and private land
• Success in working within a small team

Responsibilities

• Study and compare historic and contemporary mapping
• Search through legal records and highway documentation
• Communicate complex results to various audiences

Skills

GIS mapping system

Research skills

Problem-solving

Teamwork

Job description

Overview

Research and Information Officer | 8835 | Permanent Contract | 37 hours per week | £31,537 to £33,699 per annum (Scale G) | County Hall, Norwich

We are looking for two Research and Information Officers to join the Highway Research team here at Norfolk County Council.

If you enjoy studying historic mapping, investigation work, problem solving and have worked on a GIS mapping system, this may well be the job for you. Previous experience in research work would be a distinct advantage as a fundamental part of this specialist role is investigating the position of the boundary line that divides public highway from private land.

You will study and compare mapping (historic and contemporary), search through legal records (deeds of conveyance and dedication, road adoption records etc.), highway documentation, interpret air photos, study lidar mapping and engineering plans, in order to form an evidence-based legal view on the position of the highway boundary line.

A questioning attitude and problem-solving skills are desirable to be effective in this role. You must be able to demonstrate success in working in a small team. The workload is high and constant with enquiries coming from a wide range of companies, organisations as well as the public. After training, you will be communicating complex results to people with varying levels of understanding and knowledge of the subject. A flexible and adaptable attitude is necessary as well as a willingness to constantly develop your knowledge.

For an informal discussion regarding this vacancy please contact Cally Keohane on 01603 222793 or email [e-mail]

Benefits

• Competitive salary
• Generous holiday entitlement
• Health and Wellbeing services including fast-track physiotherapy and a free counselling service
• Flexible working opportunities including flexi-time, part time, remote and hybrid working – dependent on your job role and business need.
• Financial benefits such as:
• ‘Norfolk Rewards’ our employee discounts programme which helps you save money on almost anything, from everyday groceries and clothes, to holidays, new technology, gym membership, trips to the cinema and days out.
• A Blue Light card for Fire Service and Social Care Workers
• Relocation expenses (where applicable)
• An advance of your expenses if you travel for work
• Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants’ pensions
• Tax efficient ways of getting extra pension and new bikes
• Access to our tax efficient car lease scheme for greener travel enabling you to lease a brand new, ultra-low emission vehicle (subject to eligibility)
• A payment if you refer someone you know to a hard to fill job

How to apply

Before you apply, we recommend reading the full Job description and person specification to help you demonstrate how you meet the criteria. You can also find information on our Terms and Conditions here.

Already a Norfolk County Council employee? See and apply for all internal and external vacancies via myOracle using your @norfolk.gov.uk or @nccal.ac.uk email.

We would like to make you aware that priority consideration for this post may be given to current employees who are at risk due to restructure within the organisation or are in a redeployment position.

Redeployment closing date: 14 September 2025 23:59

All other applicants closing date: 21 September 2025 23:59