Remote SaaS Solutions Consultant — Drive Customer Success

Zebra Technologies; Remote; GBP 45,000 - 65,000; Full time

Job summary

A leading tech company in the UK is seeking a SaaS Solutions Consultant to join its Professional Services team. This remote position involves engaging with customers throughout the sales process, implementing customized solutions, and providing extensive training. The ideal candidate will have at least three years of experience in Retail, Banking, or Hospitality, along with exceptional communication and problem-solving skills. Employees can enjoy 25 vacation days, a pension scheme, and opportunities for personal development.

Benefits

25 days of vacation

Up to 32 hours paid time off for volunteering

Annual bonuses based on performance

Private medical and dental cover

Employee referral bonus

Qualifications

• Minimum of 3 years of operational experience in Retail, Banking, or Hospitality sectors.
• Proven ability to resolve complex issues.
• Excellent organizational skills for managing multiple projects.

Responsibilities

• Engage with customers throughout the sales process.
• Develop detailed business requirement documentation.
• Oversee implementation and configuration of SaaS solutions.
• Partner with sales and customer success teams.
• Consult on product capabilities and deliver demonstrations.
• Maintain strong relationships with stakeholders.
• Present product capabilities to diverse audiences.

Skills

Customer relationship management

Analytical skills

Communication skills

Problem-solving

Tools

Microsoft Office Suite

Job description

A leading tech company in the UK is seeking a SaaS Solutions Consultant to join its Professional Services team. This remote position involves engaging with customers throughout the sales process, implementing customized solutions, and providing extensive training. The ideal candidate will have at least three years of experience in Retail, Banking, or Hospitality, along with exceptional communication and problem-solving skills. Employees can enjoy 25 vacation days, a pension scheme, and opportunities for personal development.