Remote German-Speaking Customer Support Pro

Sitel Corp.; Remote; GBP 24,000; Full time

Job summary

A leading customer service provider is seeking a Temporary German Speaking Customer Service Representative to support customers remotely across the UK. The ideal candidate will provide pre- and post-sale support for luxury brands, resolving inquiries through various communication channels. This full-time role offers a competitive salary of £23,809.50 per annum and additional benefits like discounts on luxury products. Previous customer service experience, along with strong communication skills, is preferred.

Benefits

30% discount on products

Fully paid training

Qualifications

• Previous customer service experience, ideally in a multi-channel contact centre.
• Understanding and passion for delivering exceptional customer experiences.
• Ability to support customers through phone, email, chat, WhatsApp, and social media.
• Impeccable oral and written communication skills.

Responsibilities

• Provide exceptional pre- and post-sale customer support.
• Handle customer inquiries via multiple channels.
• Aim for first-contact resolution and outstanding customer experience.

Skills

Customer service experience

Empathy

Adaptability

Communication skills

Job description

A leading customer service provider is seeking a Temporary German Speaking Customer Service Representative to support customers remotely across the UK. The ideal candidate will provide pre- and post-sale support for luxury brands, resolving inquiries through various communication channels. This full-time role offers a competitive salary of £23,809.50 per annum and additional benefits like discounts on luxury products. Previous customer service experience, along with strong communication skills, is preferred.