Remote BMS Technical Support & Training Specialist

Parker Jones Group Ltd; Remote; GBP 30,000 - 45,000; Full time

Job summary

A technology company in the UK is seeking a BMS Technical Support Specialist to provide high-quality technical support on building management systems. The role involves troubleshooting, resolving technical issues, and supporting sales teams with technical expertise and training. Candidates should have a strong background in BMS, strong problem-solving skills, and good IT proficiency. This position offers a home-based working environment with travel as required and includes various benefits like a company car and health insurance.

Benefits

Technical equipment for home office

Company car for professional and personal use

Company pension and health insurance

Mobile phone

Qualifications

• Experience with building management systems (BMS) or building automation is essential.
• Ability to troubleshoot hardware and software issues effectively.
• Proficient in using PC and networks, as well as familiar with Windows and Microsoft Office.

Responsibilities

• Provide technical support to customers via multiple channels.
• Resolve hardware and software issues, escalating when necessary.
• Support technical training sessions and partner activities.

Skills

Background in BMS / building automation systems

Strong troubleshooting and problem-solving skills

Good IT skills (PCs, networks, Windows, Microsoft Office)

Clear communication skills

Tools

BACnet

Modbus

M-Bus

Job description

A technology company in the UK is seeking a BMS Technical Support Specialist to provide high-quality technical support on building management systems. The role involves troubleshooting, resolving technical issues, and supporting sales teams with technical expertise and training. Candidates should have a strong background in BMS, strong problem-solving skills, and good IT proficiency. This position offers a home-based working environment with travel as required and includes various benefits like a company car and health insurance.