Remediations Planner/Scheduler

Jet Aire Services; Newcastle upon Tyne; On-site; GBP 60,000 - 80,000; Full time

Job summary

A prominent environmental services company seeks a Remediations Planner / Scheduler in Newcastle upon Tyne. This full-time position involves handling support and planning functions, managing operations, and liaising with clients. The successful candidate will demonstrate strong verbal and written communication skills, a detail-oriented mindset, and excellent administration capabilities. The role includes invoice processing, workforce management, and maintaining quality standards. Competitive salary and benefits offered, including enhanced leave and training opportunities.

Benefits

Enhanced maternity, paternity and adoption pay

Company pension

Life assurance scheme

Employee assistance programme

Training and career progression opportunities

Qualifications

• Excellent verbal and written communication skills are essential.
• Organized and detail-conscious individual required.
• Ability to manage competing demands successfully.

Responsibilities

• Assist in managing day-to-day operations and workforce.
• Process invoices and delivery notes.
• Coordinate vehicle maintenance and orders for materials.

Skills

Excellent verbal and written communication skills

Excellent administration skills

Detail-oriented

Negotiation skills

Ability to adapt communication styles

Job description

Overview

Remediations Planner / Scheduler

Hebburn- Onsite

Permanent, full-time

Competitive salary plus benefits

We're offering an exciting opportunity to become a key player in the Remediations department at Jet Aire Group. As ourRemediations Planner, you'll take ownership of all support and planning functions across the department, helping to drive efficiency, coordination, and continuous improvement. In this dynamic role, you'll work closely with the team to manage day-to-day operations, ensuring everything runs smoothly behind the scenes. From strategic planning to hands-on support, your contribution will be vital in helping us deliver exceptional service and results.

More about the role :

Operations

• Assist and direct the work force to ensure role fulfilment
• Assist in ensuring staff are trained, certified, prepared and equipped in advance of attending site to avoid customer turnback's and site access is arranged through the client as required.
• Invoice and delivery note processing and dealing with invoice queries in a timely manner
• Liaising with clients and operatives
• Raising quotations and new jobs on the system
• Review survey notes and prepare quotations
• Quality control / checks

Commercial

• Cost and Value recording / measure
• Collate commercial information, generating commercial reports and valuations.
• Manage and administer Big Change and Focal Point systems
• Prepare and distribute sales invoices to customers for works completed.

Administration

• Timesheets, Drivers Hours and Defect Books
• Vehicle / fleet maintenance coordination including updating all registers
• Ordering materials and tools, and on hire and off hire of plant and equipment
• Replenish stock levels
• Scheme / Job file (electronic) administration
• Answering incoming phone calls

About you

• Excellent verbal and written communication skills.
• Polite and approachable at all times.
• Excellent telephone and negotiation skills.
• Must be detail conscious with a high regard for accuracy and well organised.
• Excellent administration skills are required.
• Has a 'can do / will do' attitude.
• Analysis of own performance and takes steps to improve this.
• Remains focused when faced with competing demands.
• Keeps people informed of progress on key tasks.
• Adapts their communication style to suit their customer / colleagues, responding to their feedback or queries.
• Accepts new ideas and change initiatives.

What we can offer you

• Enhanced maternity,paternity and adoption pay and leave
• Company pension
• Life assurance scheme (x4 salary)
• Medicare Cash Plan (includes cash payments towards dental, medical, therapeutic treatments) with the option to add up to 4 dependants
• Refer a friend scheme
• Employee assistance programme (access to GP appointments and mental health support)
• Competitive annual leave plus bank holidays
• Training and career progression opportunities

About us

At Adler and Allan Group, we're not just a company - we're environmental champions committed to protecting our planet while helping businesses thrive. We're a diverse, dynamic team dedicated to providing top-tier environmental, energy and water infrastructure services across the UK. Our mission is clear : safeguarding the environment, minimising operational disruptions, and supporting sustainability goals for our valued clients.

Adler and Allan are committed to fostering diversity and inclusion in our workplace. We proudly embrace equal opportunities for all applicants, regardless of race, colour, religion, sex, sexual orientation, gender identity or national origin.If you require any support with your application, whatever the circumstance, please let us know.