Regional Customer Engagement Specialist

Travis Perkins Trading Company Limited; Peterborough; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading trade company in Peterborough is looking for a sales-focused individual to build relationships with customers over the phone. You will help clients with project quotations and drive sales initiatives. The ideal candidate thrives in fast-paced environments and possesses strong verbal and written communication skills. Competitive salary, benefits, and a supportive development plan are offered.

Benefits

Competitive salary including bonus

22 days holiday plus bank holidays

Discounts across the company group

Numerous online discounts

Qualifications

• Highly adaptable and tenacious personality.
• Excellent verbal and written communication skills.
• Ability to thrive in a fast-paced environment.

Responsibilities

• Build relationships with customers over the phone.
• Discuss current workloads and projects with clients.
• Drive sales and reconnect with lapsed customers.

Skills

Adaptability

Resilience

High energy

Verbal communication

Written communication

Job description

What's in it for me?

• A competitive salary including bonus and benefits
• 22 days holiday plus bank holidays
• Great discounts across the Travis Perkins Group businesses, including Toolstation
• We also have hundreds of online discounts at leading retailers from theme parks to eating out and cinemas
• Competitive family friendly policies

What will I be doing?

Building relationships over the phone, talking to customers about current workloads, their upcoming projects and helping them with project quotations.
Providing market‑leading service and product availability.
You will drive sales and new business initiatives to lapsed customers or customers who have previously traded with us. It is essentially a warm call, we're a market leader so we're well known and want to reconnect with those that we haven't spoken to in a while. There is no cold calling with this role.

What experience do you need?

Someone that is highly adaptable, resilient and tenacious with high levels of energy and drive. Someone who thrives in a dynamic and fast‑paced environment. Someone that has a friendly and outgoing personality who is happy to communicate well and build strong relationships. Someone that has great verbal and written communication skills.

How will you know you are doing a great job and developing your career?

Simple. We will support you with a development plan that embraces our values. We're driving to become a truly inclusive employer. We want everyone to be at their best and it's our ambition that everyone within our Group feels safe, welcome and confident to be their authentic selves. Be you, it makes us, us.