Receptionist

LAH Property Marketing; Manchester; On-site; GBP 31,000; Full time

Job summary

A contemporary office management company located in Manchester is searching for a proactive Corporate Receptionist. The role involves managing the reception area, providing outstanding customer service, and collaborating with the building manager. Candidates should possess experience in a similar role, excellent communication skills, and the ability to multitask effectively. Benefits include a contributory pension scheme, access to virtual GP services, and wellbeing resources.

Benefits

Contributory pension scheme

24/7 access to a virtual GP

Wellbeing resources

Financial and legal information support

Discounts and deals

Referral programme

Training academy

Qualifications

• Proven experience in a front-of-house reception role.
• Personable and proactive with a confident manner.
• Self-motivated and able to multitask.

Responsibilities

• Manage and own the reception area for customer satisfaction.
• Greet and register all visitors with exceptional service.
• Manage deliveries efficiently, including couriers and post.

Skills

Customer service

Multitasking

Communication

Problem-resolution

Microsoft Office

Job description

Department: Front of House

Location: Manchester

Compensation: £30,654 / year

Receptionist – Full time

We are looking for a professional, personable, and proactive Corporate Receptionist to work in a contemporary office building. Located on Mosley Street, this beautifully designed workplace offers a warm, welcoming environment and a fantastic opportunity to take ownership of the reception and become the face of the building.

You should be an experienced receptionist taking pride in delivering a first‑class tenant and visitor experience. You’ll have a can‑do attitude and enjoy being proactive, ensuring any building issues are reported and managed. You will bring personality and efficiency to the role.

Salary: £30,654 pa

Hours: 8.00 am – 5.00 pm Monday to Friday

Key Responsibilities

Reception

• Manage and take ownership of the reception area to ensure the ambiance reflects the clients’ and tenants’ expectations
• Meeting, greeting and registering all visitors to the building, providing exceptional customer service to all
• Efficiently managing deliveries, including couriers and post
• General administration, as required

Building management

• You will quickly establish yourself as ‘the face of the building’ and the go‑to person for questions/queries
• Work closely with the off‑site Building Manager – confidently reporting building issues and helping manage to resolution
• Manage contractors visiting the building to undertake regular maintenance, issuing keys as required and updating the progress/maintenance log
• Produce a weekly report for key stakeholders

Tenant experience and community engagement

• Organise seasonal events for the tenants, to create a sense of community and aid enjoyment in the workplace (as and when required)
• Produce a monthly e‑newsletter to update tenants on initiatives to encourage uptake and participation, ensuring content is always on brand (as and when required)

Skills, Knowledge and Expertise

• Proven experience in a front‑of‑house reception role and ready for a new challenge
• Personable and proactive with a confident manner and able to deliver impeccable customer service
• Self‑motivated and thrive in an environment where you are required to multitask
• Excellent problem‑resolution skills along with outstanding communication and active listening skills
• Competent Microsoft Office/Apps/Social Media/Canva user and willing to learn in‑house systems and processes

Benefits

• Contributory pension scheme / life assurance
• 24/7 access to a virtual GP for you and your family
• Wellbeing resources: digital gym, nutrition planning, wellbeing podcast
• Financial and legal information support
• Discounts and deals across multiple businesses
• Referral programme
• LAH training academy