Receptionist

Classic Lodges; Chipping Campden; On-site; GBP 10,000 - 40,000; Full time

Job summary

A Country House hotel in Chipping Campden is seeking a full-time Receptionist to provide exceptional customer service within a small team. Candidates should be smartly presented and possess strong customer service abilities. Experience in a hotel environment is advantageous, as is car ownership due to the hotel's location. The role requires flexibility with shifts, including weekends and bank holidays. Competitive pay and staff perks are offered, alongside potential accommodation.

Benefits

Competitive rates of pay

Share of tips

Uniform provided

Free on-site parking

Staff discount on leisure club facilities

Meals on duty

Staff rates at other hotels

Staff accommodation available

Qualifications

• Must have experience in a similar hotel environment.
• Must be a car owner due to the hotel's location.
• Ability to work shifts, including weekends and bank holidays.

Responsibilities

• Provide excellent customer service to guests.
• Support the Reception Manager and his team.
• Work shifts from 7am to 11pm over 5 days.

Skills

Excellent customer service

Ability to work in a team

Smart and well-presented

Approachable and attentive manner

Job description

We are a Country House hotel with a fine dining restaurant with leisure club facilities with conference and private dining facilities situated in the lovely Cotswolds. We are looking for a full time Receptionist to work within a small team providing excellent customer service to our guests. We are looking for a candidate who can offer customer service to a high standard an individual who is passionate about exceeding our customer's needs and who can work well in a small team, be smart and well presented, with an approachable and attentive manner who can support our Reception Manager and his team.

Experience in working in a similar hotel environment is an advantage and must be a car owner due to the location of the hotel. You must be able to work shifts 5 days over 7 days generally between 7am and 3.30pm/ 2.30pm and 11pm including weekends and bank holidays. We offer competitive rates of pay, share of tips, uniform provided, free on-site parking, staff discount on the use of the leisure club facilities, meals on duty, staff rates at other hotels within the group. Staff accommodation is also available.