Quality and Compliance Lead

Seetec; Remote; GBP 35,000; Part time

Job summary

A leading organization in supported employment is seeking a Quality & Compliance Lead to ensure high standards across their contracts. This role involves conducting routine quality checks, supporting operational teams, and ensuring readiness for audits. Ideal candidates have compliance expertise and strong communication skills, with the ability to work flexibly and efficiently. This position offers a pro-rata salary of £35,000, 25 days of annual leave, and additional benefits, while promoting a community-centric approach to service delivery.

Benefits

25 days annual leave

Healthcare Cash Plan

Pension contribution

Qualifications

• Experience in compliance management or regulatory compliance.
• Ability to oversee compliance-related issues effectively.

Responsibilities

• Conduct routine quality assurance activities.
• Ensure documentation meets compliance standards.
• Support operational teams in understanding quality expectations.
• Prepare for audits by tracking action completions.

Skills

Compliance expertise

Excellent communication skills

Attention to detail

Problem-solving ability

Experience in contract compliance

Data analysis

Proficiency in Microsoft products

Remote working skills

Job description

We’re looking for a Quality & Compliance Lead to help maintain high standards across our Connect to Work contracts. This is a key role in safeguarding service quality and ensuring compliance with the Supported Employment Quality Framework (SEQF) and contractual requirements.

Working closely with the Fidelity Assurance Manager, you’ll carry out routine quality checks, support operational teams to evidence best practice, and ensure audit readiness across multiple contracts. If you have a keen eye for detail, strong compliance experience, and enjoy working collaboratively to uphold standards, we’d love to hear from you.

Key Responsibilities

• Under the direction of the Fidelity Assurance Manager, complete routine quality assurance activity, including:
  • Monthly participant file checks
  • Employer engagement quality checks
  • Action plan and review compliance checks
• Ensure documentation and evidence meets agreed SEQF and contractual standards.
• Identify gaps, inconsistencies, or risks in case files and escalates them appropriately.
• Support operational teams to understand quality expectations and implement required actions.
• Track completion of actions arising from quality checks and follow up where needed.
• Prepare for audits by ensuring files are complete, up to date, and well‑evidenced.
• Maintain version control and correct use of approved templates and documents.
• Contribute to quality monitoring data, highlighting emerging issues to the Fidelity Assurance Manager.
• Work collaboratively with Team Leaders and managers to promote consistent compliance practice.
• Be prepared to work flexibly to meet the needs of the role, including any necessary travel and overnight stays.
• Accountable for own professional development and undertake necessary training as identified in the Performance Review process.
• Handle personal data in accordance with the organisation’s data protection policy.
• Actively participate in, and promote Prevent and the safeguarding of children, young people and vulnerable adults.
• Perform any other duties as required, appropriate to the post.

Skills and Experience

Essential

• Compliance expertise: experience in compliance management, regulatory compliance or related fields.
• Excellent communication and interpersonal skills: effectively communicate compliance requirements to staff and stakeholders.
• Attention to detail and analytical skills: analyse compliance data and identify areas for improvement.
• Ability to resolve compliance‑related issues.
• Experience working in a contract compliance background within an operational environment, conducting contract compliance reviews and writing risk‑based reports.
• Able to effectively communicate with and present to internal and external stakeholders at all levels, including report writing.
• Experience interpreting complex requirements into simple user instructions and processes.
• Able to present and interpret data and information to identify and recommend areas for improvement.
• Proven record of leading change; working on own initiative to achieve objectives and managing others to achieve agreed deadlines.
• Skilled at using Microsoft products (Excel, Word, Powerpoint) and generally proficient with IT tools.
• Comfortable working remotely and managing own workload.

Desirable

• Experience working within employability, supported employment, or public services.
• Strong understanding of the SEQF framework: thorough knowledge of the SEQF principles, values, and standards.
• Experience working across multiple contracts or delivery areas.

Benefits

• £35,000 pro rata p.a. salary
• 25 days annual leave + Bank Holidays + Birthday Day off (with opportunity to buy additional days)
• 2 Volunteer Days
• Pension: 5% Employee, 5% Employer
• Healthcare Cash Plan, incl. 3 × salary life assurance
• Annual Salary Review
• Refer a Friend Scheme
• Free access to BenefitHub – an online portal with various retail discounts, cycle to work scheme and additional voluntary benefits

Interested? There’s an easy to apply route below to upload your CV! If you need any further information, talk to our experienced Internal Recruitment Team on 01702 595200.

Seetec Group is an employee‑owned organisation and we continually pride ourselves on our sense of community, both in the incredible work we do throughout UK and Ireland, and internally within our employee owners. People are at the front, centre and heart of every service we provide and each decision we make.

Location: Remote with some expected travel to London. Hours: 30 hours a week. Closing Date: 21 January 2026.