Pub Team Leader: Coach, Service & Guest Experience

Venues - Stonegate Group; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading hospitality group is seeking a motivated Team Leader for The Roundabout in Greater London. This role involves supporting and mentoring the team to ensure an outstanding guest experience. You will work collaboratively with management to maintain service standards and compliance. Ideal candidates will have a passion for customer service and be at least 18 years old. Join a vibrant team dedicated to creating memorable social experiences!

Benefits

25% off food and drink for you and friends

Online benefits portal for discounts

VIP entry to Pubs and Bars

Discounted rates at fitness facilities

Flexible working hours

Discounted Dental Insurance

Qualifications

• Must be at least 18 years old due to alcohol sales.
• Experience in a team leadership role is preferred.

Responsibilities

• Support and mentor your team to create a fantastic experience for guests.
• Maintain standards and compliance.
• Collaborate with management to deliver the venue's vision.

Skills

Coaching

Teamwork

Customer Service

Job description

A leading hospitality group is seeking a motivated Team Leader for The Roundabout in Greater London. This role involves supporting and mentoring the team to ensure an outstanding guest experience. You will work collaboratively with management to maintain service standards and compliance. Ideal candidates will have a passion for customer service and be at least 18 years old. Join a vibrant team dedicated to creating memorable social experiences!