Property Services Team Lead — Hybrid (London)

The Riverside Group; Camden Town; Hybrid; GBP 34,000 - 41,000; Full time

Job summary

A prominent housing association in the UK is seeking a Property Services Team Leader to manage an operations support team. The role involves ensuring effective administration surrounding repairs and services, while leading a dedicated team committed to customer satisfaction. Candidates should possess strong communication and management skills, along with the ability to solve problems effectively. This permanent position requires previous line management experience and advanced IT proficiency, offering flexible working options and comprehensive development opportunities.

Benefits

Flexible working options

Investment in personal development and technology

Wide range of benefits

Qualifications

• Strong communication skills are essential for managing teams and relationships.
• Previous line management experience preferred for leading administrative teams.
• Advanced IT skills are necessary for effective job performance.

Responsibilities

• Lead and manage an operations support team focused on repair and service administration.
• Ensure effective relationships with stakeholders and customers.
• Conduct coaching and mentoring sessions with team members.

Skills

Previous line management experience

Advanced IT skills

Excellent communication skills

Excellent organisational skills

Proven problem-solving skills

Good time management

Strong customer experience ethos

Ability to work independently and as part of a team

Job description

A prominent housing association in the UK is seeking a Property Services Team Leader to manage an operations support team. The role involves ensuring effective administration surrounding repairs and services, while leading a dedicated team committed to customer satisfaction. Candidates should possess strong communication and management skills, along with the ability to solve problems effectively. This permanent position requires previous line management experience and advanced IT proficiency, offering flexible working options and comprehensive development opportunities.