Property Administrator

Concept Recruitment Group Ltd; Wakefield; On-site; GBP 20,000 - 25,000; Full time

Job summary

A regional recruitment agency is seeking an experienced helpdesk administrator to join a well-established team in Wakefield. The role involves processing maintenance calls, logging details, and coordinating tasks with subcontractors. The ideal candidate should have strong administration experience and excellent communication skills. This position offers a Monday to Friday schedule from 9:00am to 5:00pm.

Qualifications

• Experience within an administration role is essential.
• You will be able to communicate effectively with all Departments within the Company.
• An understanding of general maintenance issues is an advantage.

Responsibilities

• Updating store information on in-house system.
• Uploading compliance certificates to in-house system.
• Checking sub-contractor jobs have been completed.
• Following up on jobs already logged.
• Arranging sub-contractor visits with stores.
• Booking hotels for engineers.
• Booking engineers into shopping centres.

Skills

Effective team working

Excellent telephone manner

Communication effective with all departments

Understanding of general maintenance issues

Job description

Overview

Hours: Monday to Friday, 9:00am - 5:00pm

We are seeking an experienced helpdesk administrator, to work as part of a well-established team, answering, processing and triaging maintenance calls from the stores and warehouses, logging the in-depth details and adding photos on the in-house system. Part of the call logging process will be to determine the priority level of the job and possible repair/resolve the issues over the phone (training given).

Responsibilities

• Updating store information on in-house system
• Uploading Compliance certificates to in-house system
• Checking sub-contractor jobs have been completed and if any further works are required.
• Checking on existing calls, following up on jobs already logged
• Arranging Sub-contractor visits with stores
• Booking hotel for engineers
• Booking engineers into the shopping centres using their portals
• Undertaking tasks accurately and within a timely manner
• Maintaining confidentiality at all times
• Communicating effectively with all stakeholders
• Abiding by all Company policies and procedures
• Meeting corporate objectives and those set by the Property Director
• Complying with the Data Protection Act 1998

Qualifications

• Effective team working
• Experience within an administration role is essential
• Have excellent telephone manner
• You will be able to communicate effectively with all Departments within the Company
• An understanding of general maintenance issues is an advantage