Project Support Manager

Intertech Recruitment Ltd; Cambridgeshire and Peterborough; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading recruitment firm is seeking a Project Support/Junior Project Manager to assist in an ERP/Business Transformation Program. This hybrid role involves supporting the Program Manager with governance, reporting, and cross-workstream collaboration. Candidates must have ERP project experience and excellent communication skills. Attendance at the company headquarters in Cambridgeshire is required for meetings and workshops.

Qualifications

• Ability to communicate at all levels within an organization.
• Hands-on approach to managing/supporting colleagues.
• Administrative skills to produce/manage governance reports.

Responsibilities

• Maintain accurate, timely reporting on status, risks, issues.
• Support adherence to program governance and quality gates.
• Ensure workstream leads are aligned on deliverables.
• Produce clear updates and documentation for stakeholders.
• Provide day-to-day operational support for the program.

Skills

ERP projects (preferably Microsoft D365)

Program Coordination & Governance

RAID & Dependency Management

Reporting & Communications

Delivery Support

Stakeholder engagement

Job description

Overview

A Project Support/Junior Project Manager is required for a major ERP/Business Transformation Program being delivered in GB, Europe and the USA. Supporting the Program Manager to provide co-ordination, monitoring and control across all workstreams.

The role ensures that program governance, reporting, risk/issue tracking, and cross-workstream alignment run smoothly, enabling the Program Manager to focus on strategic direction and executive-level engagement.

Key Objectives

1. Ensure visibility & control: Maintain accurate, timely reporting on status, risks, issues, dependencies, and milestones across all workstreams.
2. Enable delivery discipline: Support adherence to program governance, RAID (Risks, Assumptions, Issues, Dependencies) management, and quality gates.
3. Facilitate cross-workstream collaboration: Ensure workstream leads are aligned on deliverables, dependencies, and timelines.
4. Support program communication: Produce clear, concise updates and program documentation for leadership and stakeholders.
5. Be a point of continuity: Provide consistent day-to-day operational support, ensuring nothing falls through the cracks.

Requirements

• ERP projects (preferably Microsoft D365 but not essential)
• Program Coordination & Governance (ERP and transformation a benefit)
• RAID & Dependency Management
• Reporting & Communications
• Delivery Support
• Stakeholder engagement

The ability to communicate at all levels within an organisation and manage the day to day needs of a major transformation program is key to your success. You will need a hands-on approach to managing/supporting colleagues in their delivery tasks and have the required administrative skills to produce and manage governance reports, RAID Logs and project delivery plans etc.

This is not just an administrative role but a co-ordination, facilitation and delivery role where you will become the focal point for the program delivery team. With support from the Program Manager and the organisation's executive teams there will be support for you at every level.

This is a hybrid role, however, it is expected that you will need to attend the company HQ in Cambridgeshire as required plus ad hoc meetings and workshops at locations in Belgium/Holland. Business expenses will be fully covered provided they comply with the company travel policy.