Role Purpose
The Programme Manager will lead the company's project operations, ensuring the consistent delivery of high-quality projects while maintaining compliance, accountability, and operational excellence. This role requires driving a culture of quality, safety, and regulatory adherence across all departments while ensuring projects are delivered on time, within budget, and to client expectations.
Key Responsibilities
- Quality & Compliance Leadership
- Foster a culture where quality, compliance, and accountability are embedded in every aspect of operations.
- Ensure all projects and departmental outputs meet client, design, and regulatory standards.
- Drive continuous improvement through management audits, reviews, and performance evaluations.
- Departmental Oversight
- Manage and support departmental leaders to uphold operational efficiency, quality, and compliance standards.
- Establish clear expectations, conduct regular performance reviews, and monitor departmental progress.
- Ensure all project phases—from quotation to handover—meet programme, quality, and compliance objectives.
- Project Delivery Oversight
- Oversee the full project lifecycle, including design, procurement, installation, and handover.
- Lead operational reviews to monitor programme delivery, compliance, and commercial performance.
- Ensure client satisfaction through consistent, high‑quality project delivery.
- Commercial & Strategic Management
- Provide guidance to leaders on project profitability without compromising quality or compliance.
- Promote commercial discipline in variation management, risk mitigation, and cost control.
- Support effective supply chain management and performance monitoring.
- Stakeholder Engagement & Reporting
- Serve as the senior point of contact for clients, partners, and regulators.
- Provide Directors with accurate reporting on project performance, risks, and improvement initiatives.
Key Performance Indicators (KPIs)
- Quality & Compliance: Audit results, training completion, regulatory adherence
- Project Delivery: Programme timelines, budgets, client satisfaction, defect rates
- People: Departmental engagement, staff retention, and professional development
Candidate Profile
Essential
- Extensive experience in project delivery and operational management in Construction or Mechanical Engineering.
- Proven leadership of multi-disciplinary teams.
- Recognised competence in design or project delivery (industry certification preferred).
- Strong people management, accountability, and decision‑making skills.
- Solid commercial awareness and project costing knowledge.
- Excellent communication and stakeholder management abilities