Production Team Lead Planner

Culligan UK limited; Fillongley CP; On-site; GBP 30,000 - 40,000; Full time

Job summary

A water treatment company in Fillongley is seeking a dedicated Customer Retention Executive. The role involves managing production schedules, coordinating tasks across teams, and ensuring smooth product transitions. Ideal candidates should have experience in production planning within an FMCG environment, along with excellent communication skills and advanced Microsoft Excel knowledge. The position offers a comprehensive benefits package including a pension scheme and opportunities for ongoing development.

Benefits

23 days' holiday + Bank Holidays

Company Pension scheme

Company Sick Pay

Cycle to Work scheme

Employee rewards and discounts

Health Care Cash Plan option

24/7 Employee Assistance Programme

Access to online learning platform

Free onsite parking

Life Assurance

Qualifications

• Previous experience in a Production Planning role, ideally in an FMCG company.
• Ability to present KPIs to senior leadership.
• Advanced knowledge of Microsoft Excel is essential.
• Experience with ERP and Scheduling systems is required.

Responsibilities

• Manage production schedules and workflows between depots.
• Coordinate refurb and warehouse team tasks.
• Communicate with logistics planner on goods movement.
• Attend production meetings providing updates on refurb status.
• Report production issues to the Head of Production.

Skills

Production Planning experience

Communication skills

Advanced Microsoft Excel

Experience with ERP systems

Job description

At Culligan UK Limited, our focus is on delivering exceptional customer experiences that lead to long-lasting relationships. We are looking for a dedicated Customer Retention Executive to join our team and play a pivotal role in retaining our valued customers.

Role overview

Reporting to the Demand & Supply Manager this role supports Culligan UK’s ability to plan efficiently the refurbishment of products whilst ensuring the smooth transition of products moving in and out of distribution centres.

Working closely with key stakeholders on the site this role is vital for ensuring stock levels are maintained and reduces risk to customer shortages.

This is an office based role in Fillongley.

Monday - Friday 8:30 - 17:00

Main Responsibilities

• Manage production schedules and workflows between depots.
• Coordinate the refurb and warehouse team ensuring effective task allocation and prioritisation.
• Communicate with depots and logistics planner on the movement of goods between sites.
• Attend production meetings, providing clear updates on Refurb status, progress, and potential delays.
• Communicate any production issues or delays to the Head of Production manager.
• Determine and establish optimal inventory levels based on demand, lead times and scrap rate. With close collaboration with Demand and Supply Controllers.
• Work closely with Demand and Supply team on forecast and long term strategy.
• Maintain data and any changes required in ERP system.
• Ensure and promote compliance to Company policies and procedures.
• Develop a culture of continuous improvement within our supplier base and internal stakeholders

Qualifications

• Previous experience in a Production Planning role. Ideally this experience is gained within a FMCG company.
• Excellent communication skills and ability to communicate and present KPI’s to senior leadership team members.
• Advanced knowledge of Microsoft Excel
• Experience with ERP and Scheduling systems is required

Benefits

• 23 days' holiday + Bank Holidays
• Company Pension scheme
• Company Sick Pay (after qualifying period)
• Cycle to Work scheme available
• Employee rewards and discounts
• Option to join Health Care Cash Plan
• 24/7 365-day access to Employee Assistance Programme through Health Assured
• Access to on-going learning and development with our online learning platform
• Free onsite parking
• Life Assurance