Product Manager

Papaya Global; City Of London; On-site; GBP 70,000 - 90,000; Full time

Job summary

A fintech innovator in London is seeking a Product Manager to spearhead the development of their payment products. This role involves defining the strategy and managing the product lifecycle to ensure compliant and efficient cross-border payments. Ideal candidates will have over 5 years of product management experience, particularly in global payments, and a strong technical background. Join a dynamic team focused on innovation and customer-centric solutions.

Qualifications

• 5+ years in product management, focusing on global payments.
• Proven success in fintech or HR/payroll technology.
• Ability to discuss APIs and system architecture.

Responsibilities

• Define and evolve payments product strategy and roadmap.
• Manage product lifecycle from ideation to launch.
• Engage with customers to validate product direction.
• Use analytics to evaluate product performance.

Skills

Product management

Global payments expertise

Customer-centric mindset

Agile methodologies

Communication skills

Job description

Overview

Papaya Global is reinventing global payroll, payments, and workforce management by delivering a unified platform that simplifies and automates workforce operations in over 160 countries. Our mission is to modernize global payroll and payments, empowering companies to scale with confidence while ensuring compliance, security, and speed.

As we continue our rapid growth, we are looking for a Product Manager with expertise in global payments and financial infrastructure to drive the next generation of Papaya's payment products.

The Role

This is a critical role focused on building and scaling Papaya's payments network and infrastructure at a global level. You will be responsible for defining strategy, roadmap, and execution of products that enable compliant, secure, and efficient cross-border workforce payments. This includes oversight of integrations with banks, PSPs, and alternative payment providers, ensures resilience, monitoring, and optimization for the end-to-end payments stack.

You will combine payments expertise, product leadership, and technical fluency to deliver scalable solutions that enhance customer trust and operational efficiency. This role requires working cross-functionally with engineering, compliance, treasury, and commercial teams, as well as engaging with external institutions.

What You'll Do

• Own global payments vision and roadmap: Define and evolve Papaya's payment product strategy, scaling, resilience, and regulatory alignment across multiple jurisdictions.
• Lead the product lifecycle: Manage products from ideation and requirements gathering to development, launch, and continuous iteration.
• Cross-functional leadership: Partner with engineering, design, operations, compliance, and sales teams to deliver high-quality products on time and at scale.
• Customer-centric mindset: Engage directly with customers to deeply understand their needs, validate product direction, and prioritize features that deliver measurable value.
• Data-driven decisions: Use analytics, KPIs, and user research to evaluate product performance, identify opportunities, and inform prioritization.
• Go-to-market readiness: Partner with marketing, sales, and customer success to ensure successful product launches, adoption, and client satisfaction.
• Innovation and thought leadership: Stay ahead of industry trends in fintech, HR tech, and SaaS to keep Papaya's offerings at the forefront of the market.

Requirements

• Experience: 5+ years in product management, with at least 3 years focused on global payments, payment networks, or financial infrastructure. Track record: Proven success in building and scaling products within fintech, payments, or HR/payroll technology.
• Technical fluency: Ability to work closely with engineers; comfortable discussing APIs, integrations, data flows, and system architecture.
• Customer-first mindset: Strong ability to translate customer problems into scalable product solutions.
• Methodologies: Deep familiarity with agile practices, scrum ceremonies, and iterative product development.
• Commercial acumen: Strong understanding of business models, pricing, and the intersection between product design and revenue growth.
• Communication: Excellent written and verbal communication skills; able to inspire internal teams and present confidently to stakeholders.
• Nice to have: Prior work with payroll technology, mass payout providers, card issuing, or embedded financial platforms.