Process Improvement Lead - Green Spaces

Carrington West; Guildford; Hybrid; GBP 45,000 - 60,000; Full time

Job summary

A leading service provider in Guildford seeks a Process Improvement Lead for their Green Spaces service. This role involves reviewing operations and implementing improvement strategies to ensure effective service delivery. Ideal candidates should have a degree, relevant management experience, and strong process improvement skills. Flexible working and travel within the borough are required.

Qualifications

• Proven track record in change management and process improvement.
• Experience in a public-facing service or similar environment.
• Full driving licence and willingness to travel within the borough.

Responsibilities

• Review and streamline processes and procedures.
• Develop and implement improvements with ICT.
• Support embedding of new practices across teams.

Skills

Process improvement

Analytical skills

Change management

Communication

IT skills

Education

Degree or equivalent

Management qualification

Job description

Overview

Process Improvement Lead - Green Spaces. We are seeking an experienced Process Improvement Lead to support our Green Spaces service on a contract basis. This is a key role focused on reviewing and improving operations, processes, procedures, and management practices to ensure services are delivered safely, efficiently, and effectively.

The Green Spaces service covers:

• Parks, playgrounds, sports pitches, and community facilities
• Countryside estates, including commons and open spaces
• Cemetery services

The role will be primarily based in Esher, with travel required across the borough to visit sites. There will also be opportunities for remote working.

Key Responsibilities

• Review, map, and streamline processes and procedures to ensure compliance with corporate standards, legislation, and industry best practice.
• Develop and implement improvements, working with teams and ICT to make better use of digital tools and introduce effective data oversight to measure progress.
• Support the embedding of new practices across teams, ensuring consistency and efficiency in service delivery.
• Identify and coordinate training requirements to support new and existing processes.
• Carry out other duties related to Green Spaces processes as required by the Head of Culture, Leisure and Environment.

Person Specification

Essential

• Degree or equivalent demonstrable experience
• Management qualification or equivalent demonstrable experience
• Proven track record in change management and process improvement in a public-facing service or similar environment
• Strong analytical, problem-solving, and evaluation skills
• Excellent communication skills with the ability to engage stakeholders at all levels
• Strong IT skills with the ability to manage and present data efficiently
• Flexible, adaptable, diplomatic, and assertive approach
• Full driving licence and willingness to travel within the borough

Desirable

• Project management qualification or equivalent demonstrable experience
• Experience working within local government or the public sector
• Creative, innovative, and strategic thinker

What you need to do now

If you are interested in this role and fit the criteria above, please send us your application today. If you have any questions about the vacancy, please contact Phoebe at Carrington West on (phone number removed)/ (url removed)

Footnote:

Even if you are happy in your current job for now, we always welcome calls from Highways, Traffic & Parking professionals keen to make their introductions for future months or years. Our specialist team has a combined 70+ years\' experience in this market. Please call Phoebe at Carrington West on (phone number removed) for more information.

By applying for this position you are agreeing for Carrington West to hold and process your personal data in accordance to our Data Protection Policy. Your data will be shared with third party clients specifically relevant to any roles you have applied for. If at any stage you wish to withdraw your consent please contact us