Principal ServiceNow Architect

Department for Environment, Food & Rural Affairs (DEFRA); Reading; On-site; GBP 100,000 - 125,000; Full time

Job summary

A UK governmental department is seeking a Principal Technical Architect to lead governance for their ServiceNow platform. You will provide technical guidance and ensure the platform's integrity. Applicants should have in-depth knowledge of ServiceNow and experience with enterprise IT platforms.

Qualifications

• In-depth knowledge of the ServiceNow Platform and the ServiceNow product pipeline.
• Experience in governance and technical guidance for enterprise IT platforms.

Responsibilities

• Provide governance and technical guidance for Defra's ServiceNow platform.
• Apply knowledge to future-proof business and technical decisions.
• Support maintaining the integrity of the ServiceNow investment.

Skills

In-depth knowledge of the ServiceNow Platform

Governance and technical guidance

Job description

Overview

The Group Infrastructure Operations (GIO) function within Digital, Data, Technology and Security (DDTS) is recruiting a ServiceNow Principal Technical Architect to join their team on a permanent basis.

Responsibilities

• Your main responsibility will be to provide governance and technical guidance for Defra's instances of the ServiceNow enterprise service management platform.
• Apply in-depth knowledge of the ServiceNow Platform and the ServiceNow product pipeline to help future-proof business and technical decisions.
• Support the Senior Service Tool Manager and the Platform Owner to maintain the integrity of Defra's investment in ServiceNow by ensuring the platform is governed to best practice standards.
• Engage with a wide range of stakeholders and users as part of the projects you work on.

Qualifications

• In-depth knowledge of the ServiceNow Platform and the ServiceNow product pipeline.
• Experience in governance and technical guidance for enterprise IT platforms.

Equal Opportunity

Disability Confident

A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people.