Practice Manager

Greenbank Road Surgery; Liverpool; On-site; GBP 45,000 - 60,000; Full time

Job summary

A healthcare service provider in Liverpool is seeking a practice manager to lead operations at their GP practice. The role requires leadership in daily management, compliance with NHS regulations, and financial oversight. Candidates with a minimum of 5 years in a GP setting are encouraged to apply. This full-time position offers a supportive work environment with a focus on patient care.

Qualifications

• Minimum of 5 years of experience in a GP setting required.
• Proven skills in staff management and budget control.
• Ability to maintain strict confidentiality.

Responsibilities

• Lead the day to day running of the practice.
• Ensure compliance with regulatory requirements.
• Manage financial aspects and oversee staff training.

Skills

Experience in managerial or supervisory role within a general practice healthcare setting

Proven experience of managing day-to-day operations

Experience with NHS systems including EMIS

Ability to handle concerns and complaints

Good standard of education with excellent literacy and numeracy skills

Education

Educated to degree level in healthcare or business

Job description

Overview

Due to the upcoming retirement of our current practice manager, we are seeking an experienced, highly motivated practice manager to lead our friendly well-respected practice, with a patient list size of approximately 6,500 patients.

The successful candidate will provide leadership and management skills to enable the practice to meet its agreed aims and objectives in a profitable, efficient, safe and effective working environment.

We invite applicants with practice and business management experience who fulfill the criteria in the people specification. The role is full time Monday to Friday; however there may be an opportunity to work these hours over four days per week. Although we are looking for someone with experience in a GP setting (minimum of 5 years), candidates with evidence of the advanced skills as outlined above would be encouraged to apply. Informal enquiries and visits are welcome. Interviews will be held shortly after the closing date.

Main duties of the job

Applicants must:

• Be approachable with good interpersonal skills
• Work within required timelines and have the leadership skills to oversee the day to day running of the practice in conjunction with the partners
• Ensure QOF, enhanced services, Local Quality Improvement Schemes (including GP specification) and any other locally commissioned services and incentives are met
• Liaise with Primary Care Network (PCN) and the Integrated Care Board (ICB), attend meetings as required and promote collaborative working whilst representing the practice's interests
• Be IT literate with standard Microsoft Office software, as well as EMIS and associated NHS IT systems including NHS digital initiatives
• Ensure preparation and ongoing practice CQC compliance, including overseeing all practice policies and procedures, ensuring they are reviewed on a regular basis in accordance with regulatory requirements
• Manage the financial aspects of the practice in conjunction with the partners
• Manage estates and facilities, including health and safety, fire safety and appropriate risk assessments
• Oversee staff induction and ensure staff maintain up to date training including mandatory training and appraisals

Job summary

About us

About us

We are a friendly and welcoming practice, with a healthy clinician to patient ratio based in South Liverpool.

Our clinical team includes:

• 3 Partner GPs
• 4 Salaried GPs
• 2 Practice Nurses
• 1 HCA

We are a member of the Childwall and Wavertree PCN. We actively work in collaboration with the PCN allied health professionals including First contact Physiotherapists, Pharmacists, Mental Health Practitioners and Social Prescribers.

We are a GP training practice, hosting one GP registrar, as well as medical students from the University of Liverpool throughout the academic year.

We have an excellent team of non-clinical staff comprising:

• Office Manager
• Receptionists
• Admin Staff
• Practice secretary

Job description

Job responsibilities

Applicants must:

• Be approachable with good interpersonal skills
• Work within required timelines and have the leadership skills to oversee the day to day running of the practice in conjunction with the partners
• Ensure QOF, enhanced services, Local Quality Improvement Schemes (including GP specification) and any other locally commissioned services and incentives are met
• Liaise with Primary Care Network (PCN) and the Integrated Care Board (ICB), attend meetings as required and promote collaborative working whilst representing the practice's interests
• Be IT literate with standard Microsoft Office software, as well as EMIS and associated NHS IT systems including NHS digital initiatives
• Ensure preparation and ongoing practice CQC compliance, including overseeing all Practice policies and procedures, ensuring they are reviewed on a regular basis, in accordance with regulatory requirements
• Manage the financial aspects of the practice in conjunction with the partners
• Manage estates and facilities, including health and safety, fire safety and appropriate risk assessments
• Oversee staff induction and ensure staff maintain up to date training including mandatory training and appraisals

This list is an outline and not exhaustive, but above all you must have a thirst for knowledge and the attention to detail to manage a busy, forward looking GP practice.

Qualifications

Essential

• Experience in a managerial or supervisory role within a general practice healthcare setting
• Proven experience of managing day-to-day operations in a GP practice, including staff management and budget control
• Experience working with NHS systems including EMIS
• Experience in managing staff, including recruitment, staff development, and performance appraisals
• Ability to handle, manage and resolve concerns and complaints within a healthcare environment
• Ability to maintain strict confidentiality
• Related to patients, carers, relatives, staff and partners
• Practice and business matters
• Good standard of education with excellent literacy and numeracy skills

Desirable

• Familiarity with requirements to achieve and maintain contractual and regulatory compliance
• Leadership or management qualification
• Educated to degree level in healthcare or business

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions

Employer details

Employer name

Greenbank Road Surgery

Address

1b Greenbank Road

Mossley Hill

Liverpool

Merseyside

L18 1HG