Porter (Bank)

Circle Health Group; Greater London; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading healthcare provider in Greater London is seeking a Porter to deliver exceptional service in a clinical environment. The role demands proficiency in PC usage, front-line customer service experience, and the ability to adapt to varying shifts. Responsibilities include supporting hospital operations, assisting with patient and goods movement, and providing information about hospital services. Competitive hourly rates are offered, making it an attractive opportunity for dedicated candidates.

Benefits

Competitive hourly rate

Qualifications

• Proficient in PC usage and familiar with software systems.
• Experience in customer service roles is crucial.
• Previous experience in portering is preferred.

Responsibilities

• Provide porter services to support hospital operations.
• Respond positively to operational needs and shift changes.
• Undertake tasks related to patient and goods movement.
• Escort patients and explain hospital facilities.

Skills

Proficient in the use of a PC

Front line customer facing experience

Education

Maths, English GCSE at grades A to C or equivalent functional skills level 2

Job description

Applicants should meet the following criteria :

• Maths, English GCSE at grades A to C or equivalent functional skills level 2 evidence.
• Proficient in the use of a PC, including the use of software and systems.
• Front line customer facing experience
• Previous portering experience in a healthcare, hotel or hospitality setting preferred

Duties of this role include :

• Porter services play a key role in underpinning clinical and non-clinical services, providing an effective and efficient service for the entire hospital. Porters are required to provide the highest levels of service excellence to the patients and departments they support on a daily basis.
• Porters must be able to respond positively to the operational needs of the Hospital at all times, accepting deployment in various facilities and areas when required to do so. Varying shifts and work routines are a core element of this role.
• Undertake a range of general and ad hoc tasks on a day to day basis to meet the requirements of the site such as patient, equipment, and goods (e.g., pharmacy goods) movement
• Explain hospital facilities and services to patients and family members when escorting people to rooms or other hospital areas

Salary & Benefits :

Circle Health Group Healthcare offers a competitive hourly rate.