Planner

Mears Group Plc; Chadwell St Mary; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading service provider is seeking a full-time Planner for their Thurrock branch. The role includes admin duties, planning works, managing communications with operatives, and ensuring compliance checks. Candidates should have previous experience in a call centre and be strong communicators. This role offers opportunities within a supportive and inclusive environment.

Benefits

Volunteering Leave

Staff perks with Mears Rewards

Family friendly policies

Responsibilities

• Answering client & internal calls and emails.
• Planning work for in-house operatives and sub-contractors.
• Administration of compliance checks and visits.
• Housekeeping of internal MCM system.
• General administration duties.
• Mandatory training and compliance.

Skills

Previous experience working in a call centre

Experience with planning works

Good communication skills

Team player

Job description

Overview

Annual salary: up to £29,988.00. Planner. Thurrock. Full Time, Permanent. We are the largest provider of repairs and maintenance, and regeneration services across the UK. Mears provide tailored rapid-response and planned maintenance services through partnering arrangements with more than 70 local authorities, Arm's Length Management Organisations and Housing Associations. About the Role: As a Planner you will be working in a stable and profitable contract, delivering excellent service and support through our local teams, who understand the importance of working together for the local community. This local contract covers Redbridge council within the social housing sector. A Planner within our Thurrock branch. You will be doing admin duties, WIP management, taking and receiving calls, receiving and responding to emails, raising repairs, planning works, ensuring operatives have a full diary of jobs every day, liaising with operatives and sub-contractors, ensuring all follow-on work is planned where needed.

Day to day duties

• Answering client & internal calls and emails.
• Planning work for the in-house operatives and sub-contractors.
• Administration of compliance checks and visits.
• Housekeeping of internal MCM system.
• General administration duties.
• Mandatory training and compliance.
• Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment.
• Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more.
• Family friendly policies

How to apply and diversity

Apply below or to discuss your application further; contact: Laura Bourne ([e-mail]). If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.

Qualifications

• Previous experience working in a call centre
• Experience with planning works
• Good communication skills
• Team player